Shailja Tripathi Email & Phone Number

Boston, Ma, Us

Cambridge, Massachusetts, United States

Boston, Massachusetts, United States

Boston, Massachusetts, United States

Application Status Management: Efficiently monitor and update the status of prospective student applications using Salesforce and Slate platforms, ensuring timely communication and accurate records.Document Verification and Compliance: Thoroughly verify required documents from prospective students, ensuring compliance with College of Professional Studies' admission criteria, and communicate any outstanding requirements promptly through Five9 and ApplyYourself platforms.Customer Service Excellence: Provide exceptional customer service by speaking clearly and concisely about the caller's application status, required documents, and admissions processes specific to the College of Professional Studies, fostering positive relationships with prospective students.Platform Proficiency and Adaptability: Demonstrate proficiency in utilizing major business development platforms such as Five9, Salesforce, ApplyYourself, and Slate for managing admissions-related tasks, while also showcasing adaptability to learn new technologies and systems as required by Enrollment Management training initiatives.

Mumbai, Maharashtra, India

- Designed a comprehensive one-month Managerial & Supervisory Training program to effectively onboard and develop first-time managers, fostering their leadership skills.- Spearheaded the integration of a virtual learning platform in collaboration with management.- Managed ongoing monthly e-learning initiatives through the LMS.- Managed e-learning initiatives through an LMS, monitoring engagement using MS Excel VLookUp, Pivot Tables and Tableau analytics.- Conducted extensive industry research, culminating in a comprehensive report on emerging roles within the retail sector. Compiled findings into a strategic report, guiding talent development initiatives and strategic planning.

Mumbai, Maharashtra, India

Capstone Thesis: Experiences of Public Humiliation among Students and EmployeesApril'20 - April'21 - The aim of this research was to identify the nature of Public Humiliation- Identify how public and private settings have varying effects of humiliation on the individual- Identify the consequences of Public Humiliation on an individual- A mixed qualitative and quantitative study on students and employees who have experiences of Public Humiliation

Mumbai, Maharashtra, India

- Researched market segments to generate work opportunities for expats at MNCs/ SMEs- Negotiated business deals with MNCs, SMEs for job opportunities for Expats- Trained team members on technical and behavioural skills & other administrative tasks- Managed and maintained relationships with Corporations and Expats

Master Of Science - Ms, Human Resource Management & Hr Analytics And Ai, A ; Gpa: 3.98 On 4-Point Scale

Activities and Societies: Member at NEU ToastmastersWorkforce Analytics Benefits & Compensation: Explored competitive benefits.

B.A. Liberal Arts, Psychology, A ; Gpa: 3.8 On 4-Point Scale

Activities and Societies: - Head of Hospitality Department at PaperPlanes Festival (Feb' 20)- Specialisation in Psychology, along.

Isc' 18, - Electives Chosen: Psychology, Sociology, Political Science, History & English

Activities and Societies: - Prefect in Student Council Body - Active Badminton Player

Icse' 16

Activities and Societies: - Voluntary participation for teaching students of Rural Education Centre - Participated in Marathons organised.