Maintain a high level of professionalism and caring whileestablishing customer relations. Provide detailed knowledge based customer service in aprompt and accurate manner. Maintain detailed notes on incoming and outgoing correspondences and documents.As well as follow up on cases, payments, insurance and Bank loan eligibility, changes,transfers and claims files. Work independently on cases as well as with a team to meet goals and deadlines inhighly dynamic and… Show more Maintain a high level of professionalism and caring whileestablishing customer relations. Provide detailed knowledge based customer service in aprompt and accurate manner. Maintain detailed notes on incoming and outgoing correspondences and documents.As well as follow up on cases, payments, insurance and Bank loan eligibility, changes,transfers and claims files. Work independently on cases as well as with a team to meet goals and deadlines inhighly dynamic and changing situations. Establish customer relations by developing leads, scheduling appointments, identifycustomer needs and market appropriate products and services. Show less

Communicate effectively with the customerson behalf of the client. Provide exceptional, knowledgeable and friendly customer servicewhile meeting deadlines. Maintain a high level of professionalism and friendliness whileproviding effective problem solving based on customer/client needs and requirements. Analyze, examine and interpret incoming correspondences and reports to determinetheir significance and plan of action to be taken. Maintain records and case files… Show more Communicate effectively with the customerson behalf of the client. Provide exceptional, knowledgeable and friendly customer servicewhile meeting deadlines. Maintain a high level of professionalism and friendliness whileproviding effective problem solving based on customer/client needs and requirements. Analyze, examine and interpret incoming correspondences and reports to determinetheir significance and plan of action to be taken. Maintain records and case files, including documentation of call logs, incoming andoutgoing correspondences and documents. Perform risk assessment and make decisions based on researched data Show less

Provide prompt, consistent, knowledgeable and friendly customer service while working in a fast-paced environment. Evaluate and review monthly sales reports for accuracy.Conduct biweekly inventory evaluations.Analyze, examine and interpret records, reconcile reports and registers. Communicate with clients to proactively collect feedback for improvement to minimize problems and maximize efficiency. Maintain a highly organized work environment.