Shaina Eugene Email & Phone Number

- Strongly motivated, I developed extensive skills working with customers. My skills based on knowledge like active listening, empathy and dealing well under pressure will be used to gain new customers and retain existing ones in a challenging environment. - Excellent skills in providing services related information over the phone.- Good experience in receiving inbound calls from customers and making outbound calls.- Listen attentively, solve problems creatively and use tact and diplomacy. Handle customers inquiries, complaints, billing questions. Calm angry callers, repair trust, locate resources for problem resolution.- Quick learner about products and services. Sending Emails and receiving chats.- Detail-oriented team player with strong organizational skills.- Ability to handle multiple projects simultaneously with a high degree of accuracy.- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.