Shaina Locklear Email & Phone Number

Powder Springs, GA, US

• Mentoring Responsibilities:
• Mentor and coach origination specialists to foster professional growth and exceed performance goals.
• Provide tailored guidance and training leading to a substantial increase in loan approvals and improved client satisfaction.
• Consistently deliver constructive feedback and support, driving ongoing skill development and performance enhancement.
• Build strong working relationships with mentees, fostering a positive and productive learning… Show more Mentoring Responsibilities:
• Build strong working relationships with mentees, fostering a positive and productive learning environment.See ‘IC Loan Specialist l’ below * Show less

• Proficiently process consumer loan applications, home equity and mortgage applications (as needed)
• Make cross sales when appropriate for additional consumer loans, GAP, Payment Protection, MBI, and other products and services as applicable
• Efficiently handle all contacts related to new loans, from application to determining if a member is ready to book their loan
• Maintain compliance with required consumer loan and mortgage regulations and internal policies and procedures
• … Show more
• Registered through Nationwide Mortgage Licensing System

United States

I am the owner of a small Etsy shop specializing in unique and creative stickers. My shop offers a wide range of designs, from fun and whimsical to inspirational and empowering, perfect for personalizing laptops, journals, water bottles, and more. Each sticker is thoughtfully designed and crafted with high-quality materials to ensure durability and vibrant.

Decatur, Georgia, United States

• Open and close accounts
• Process consumer loan applications, including reviewing, analyzing applications and supporting documents
• General knowledge of IRA products
• Identify and report fraudulent activities
• Receive mortgage and loan payments
• Receive and process financial transactions promptly and accurately

Oklahoma City, Oklahoma, United States

• Monitor accounts to identify outstanding debts
• Investigate historical data for each debt or bill
• Find and contact clients to ask about their overdue payments
• Take actions to encourage timely debt payments
• Process payments and refunds
• Resolve billing and customer credit issues

Norman, Oklahoma, United States

• Organize and equip workstations and complete work as per schedule quickly and accurately
• Determine client needs by using tag-ons through client conversations and ensure sales staff referral
• Ensure safety measures compliance by maintaining minimum amount of teller cash
• Conform to items groupings sent to transitdepartment and ensure meeting of scheduled pick-up time
• Interact with management to stay advanced on bank developments and initiatives
• Approve cash… Show more

Norman, Oklahoma, United States

• Receive and process financial transactions promptly and accurately
• Strictly adhere to all credit union policies and procedures
• Prioritize client demands
• Welcome members and provide outstanding customer service
• Communicate professionally with all clients and colleagues
• Balance cash drawer