Global Change Management Lead
Current
Chicago, Il, Us
Responsible for driving successful technology/process change initiatives internationally by:Helping to establish the Change Management framework for Global Business Services.Assess the change impact: Conduct impact analyses, assess change readiness.Managing Stakeholders: Identify key stakeholders, conduct stakeholder assessment, and manage key stakeholder plans.Support communication efforts: Facilitate the creation of communication plans, support the design, development, delivery, and management of communications. Very strong communication writing and verbal skills are required. Experience with using multiple ways for communicating, social media platforms, digital signage (strong PowerPoint skills), newsletters, job aids, emails, etc.Support training efforts: Facilitate the creation of a training plan, provide input, document requirements, and support the design, creation, and delivery of training programs (e.g. train the trainer)Complete change management impactsCreate actionable deliverables for the five change management levers: Change Impact, Stakeholder Analysis, communications plan, training plan, Change Measurement and resistance management plan