• Spearheaded the establishment of a sales development function, responsible for identifying and engaging with potential clients in mutual fund asset management to explore business opportunities.• Conducted extensive market research to identify and target companies that fit the ideal customer profile for the organization.• Leveraged various prospecting tools to identify key contacts within target accounts for focused outreach and multithreading.• Utilized a balanced approach of multi-channel outreach strategies to initiate conversations with prospective clients, including cold-calling, email marketing, and social media outreach.• Demonstrated a high level of persistence and follow-up to schedule meetings between potential clients and Account Executives.• Collaborated closely with the Marketing team to develop messaging that resonated with the Ideal Customer Profile and ensured consistent branding across all outreach channels.• Worked in partnership with Account Executives to ensure smooth handoffs and seamless follow-up for Marketing Qualified Leads, resulting in a streamlined sale process.

Took part in the TrainYo 🏳️‍🌈 SDR training course.Learning about--Introduction to Sales Engagement Platforms.- CRM systems and Tech Stacks- Building a Personal Profile + Personal Branding- Cold Calling Prep- Cold Emailing Prep- Learning about SaaS overall Successfully graduated the TrainYo programme.

- The first point of contact for customers, provided a first-rate service by phone, letter, email, and webchat.- Managed 70+ customer accounts daily and achieved an account solution rate of 85% across all accounts.- Analysed 30+ tax cases and collaborated with various departments to maintain continuous process improvement for customers.

- Initiated sales process with 100+ customers - Close £150k of deals per month.- Developed pipeline opportunities to maintain £1m closed deals per month for the team, exceeding quota by 15%.- Negotiated financial agreements with customers and upsold solutions, maintaining a 10% profit margin.- Coordinated with service and sales managers to optimise the customers journey of buying a vehicle.- Closed 65% of deals with GAP insurance for new customers, sold each package while following all FCA procedures.