Shajar Ali Email & Phone Number

Pakistan

• Overall responsibility for department and providing desired service quality within minimum time frame while meeting all KPIs.
• Performing cost-benefit analysis and seeking alternatives which help boost GP. Gaining more volume from existing client contracts
• Taking ownership of Incident, Request, Change and Escalation processes, ensuring timely response to client, accurate reporting
• Taking ownership of major incidents, ensuring coordination of resolving parties, effective communication to client and post incident review of non-conformance incidents
• Guiding sourcing team members to ensure timely availability of resources as per project requirements.
• Coordinating with department managers to forecast future hiring needs and department goals. Staying up-to-date on labor legislation and inform recruiters and managers about changes in regulations

• Managing multiple Client accounts and closing open positions as per client’s defined criteria within given timelines
• Supervising the recruiting team and reporting on its performance. Updating current and designing new recruiting procedures
• Coordinating with department managers to forecast future hiring needs and department goals. Staying up-todate on labor legislation and inform recruiters and managers about changes in regulations
• Parsing specialized skills and qualifications to screen IT resumes. Writing and posting technical jobdescriptions
• Performing cost/benefit analysis and seeks cost-effective alternatives to current products and services
• Monitoring contract administration and vendor performance.

Pakistan, Pakistan

Islamabad

• Spearheaded Savings Project, resulting in 30% decrease in overall costs
• Prepared and consolidated a comprehensive Administrative budget
• Developed a detailed filing system for all the documents of the department
• Successfully renewed all expired/near-expiry contracts at favorable terms
• Ensured preparation & timely submission of compliant Bids/proposals
• Negotiated the terms & conditions of contracts and ensured compliance

Islamabad Gpo, Federal Capial &AJK, Pakistan

• Pivotal in development of comprehensive HR & Operations Manuals
• Formulated Policies and various HR Forms & Induction Programmes
• Single handedly managed Payroll of all non-management staff
• Introduced e-filing in department to ensure data availability at all times
• Formalized & processed attendance and leave data in database
• Monitored and ensured compliance with HR policies across the organization

Islamabad, Pakistan

• Provided job candidates by screening, interviewing and testing applicants
• Ensured that all HR related data is up to date and accurate,
• Liaised with recruitment agencies to ensure recruitment of desired staff
• Assisted in training and development activities of management staff
• Drafted various HR letters and prepared periodic progress reports
• Administered HR documentation such as employment forms & contracts

Islamabad, Norhern Punajb Rawalpindi, Pakistan

Master Of Business Administration - Mba, Logistics, Materials, And Supply Chain Management

Bachelor’S Degree, Business Administration And Management, General

Education record