Hi,My name is Shajid Rahman and I am building a career as a data analyst in the Pharmaceutical industry. My educational journey includes a graduate certificate from the Business Insights and Analytics program at Humber Polytechnic, after having graduated with a Bachelor's of Chemistry from the University of Toronto, with an emphasis in Statistics.During my educational journey, I noticed the critical link between chemical research and statistical analysis—and the gap between them. Many in the field excel at chemical research but lack the analytical skills to interpret and present findings effectively. My goal is to bridge this gap through data analytics.Since then, I have developed my skills with various tools, techniques and softwares such as:● Programming languages: SQL, R, Python (Pandas, NumPy, Matplotlib, Seaborn, SciPy, Scikit-learn, Statsmodels, TensorFlow, Keras, Plotly)● Programs/statistical tools: Excel (Pivot tables, VLOOKUP, VBA), MS Power BI, SPSS, SAS, Tableau● Machine Learning techniques: Classification, Regression, Clustering, NLP, Random ForestI’m passionate about advancing my skills in data analytics and applying my unique background to connect data science with the pharmaceutical industry. Feel free to connect here or reach out via email at shajid.uz.rahman@gmail.com.
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Customer Data AnalystGrainger CanadaToronto, On, Ca
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Bilingual Emergency Dispatch CoordinatorFirst On Site Feb 2023 - PresentToronto, Ontario, CanadaDemonstrated critical decision-making skills by evaluating emergency restoration needs and allocating resources to the appropriate branch, ensuring timely responses and service continuity while maintaining high internal KPI scores.Collaborated effectively with cross-functional teams by coordinating with project managers across regions and maintaining detailed logs of service calls, insurance claim information, and job specifics to streamline communications and improve emergency response processes
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Junior Data AnalystPsychopath Labs Jan 2024 - Apr 2024Toronto, Ontario, CanadaRoutinely executed extract, transformation and loading processes (ETL) to integrate sales and inventory data from a variety of database sources, preventing data quality problems for the company.Developed, implemented and maintained statistical models and dashboards while providing insights and recommendations to stakeholders on specific business cases regarding pricing strategies through data driven decisions.Collaborated with the sales team to create dynamic visualizations that tracked customer trends, leading to an increase in targeted marketing campaign effectiveness and social media growth.
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Bilingual Customer Service RepresentativeMonat Global Sep 2018 - Aug 2022Toronto, Ontario, CanadaExcelled in client-facing roles as the primary liaison between customers and the company, implementing solutions while documenting summary of actions and adhering to strict Key Performance Indicators (KPIs) when dealing with sensitive information.Effectively communicated change management opportunities and led the improvement of current processes by crafting Standard Operating Procedures (SOPs) for Senior Management during the transition to remote work amid COVID.
Shajid Rahman Education Details
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Data Analytics -
Chemistry
Frequently Asked Questions about Shajid Rahman
What company does Shajid Rahman work for?
Shajid Rahman works for Grainger Canada
What is Shajid Rahman's role at the current company?
Shajid Rahman's current role is Customer Data Analyst.
What schools did Shajid Rahman attend?
Shajid Rahman attended Humber College, University Of Toronto.
Who are Shajid Rahman's colleagues?
Shajid Rahman's colleagues are Chany Summers, Sandy Chong, Kim Mekdara, Richard Uitto, Jason Timmons, Taylor Kay-Deen, Deo Gobedhan.
Not the Shajid Rahman you were looking for?
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1vitality.co.uk -
Mohammad Shajid Rahman
Postdoctoral Research Associate At Carleton University, Ottawa; And Part-Time Faculty At Northeastern University, VancouverCanada1gov.ab.ca -
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