Shajwar Hossain Litu Email & Phone Number

Dhaka, Bangladesh

- Reviewed daily and weekly client reports.- Analyzed overall client performance and recommended the reassessment of specific plan goals.- Worked with Operation Manager to resolve data quality problems, improve operations and provide exceptional customer service.- Coordinated weekly meetings for internal groups, including teleconferences and videoconferences, interacting with all levels of management.- Established performance and service goals and held associates accountable for individual performance.- Demonstrated knowledge of company's mission, purpose, goals and ability to help employees successfully achieve them.- Developed fact sheets, graphs and tables to analyze and summarize survey data.

Dhaka, Bangladesh

Dhaka, Bangladesh

- Evaluated employee performance monthly and coached and trained accordingly, increasing quality of work and employee retention.- Maintained document control system including, work instructions, procedures and associated databases.- Maintained historical records by documenting system changes and revisions.- Directed subordinate managers in day-to-day performance of groups involved in operation.- Developed new employees and on-going performance assessment of current employees.- Maintained and reviewed daily and weekly client reports.

Dhaka, Bangladesh

- Generating leads/contacts for the client- Research and build data for clients- Data analytics and mining- Company profiling and content moderation- Gathered, organized and input information into digital database.

Dhaka, Bangladesh

- Generating leads/contacts for the client- Research and build data for clients- Data analytics and mining- Company profiling and content moderation- Gathered, organized and input information into digital database.

Dhaka, Bangladesh

- Generating leads/contacts for the client- Research and build data for clients- Data analytics and mining

Bangladesh

Bangladesh

Dhaka, Bangladesh

- Enhanced customer experience using all omnichannel offerings.- Performed duties and provided service in accordance with established operating procedures and company policies.- Mentored and guided employees ensuring all were trained in product knowledge and capable of performing assigned duties.- Evaluated consumers' progress toward established annual and quarterly goals.