Shaka Singleton Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Georgia, United States

Greater Atlanta Area

Greater Atlanta Area

Golden Source Consultants is a boutique management consulting firm focus on process improvement, project management, and business strategy.

Ft. Lauderdale, Fl

American Express is a global service company, providing customers with exceptional access to products, insights and experiences that enrich lives and build business success.I served as Manager of Membership Rewards under Vickie Barefoot where I was responsible for managing and reporting on all Membership Reward related Six Sigma projects.

Ft. Lauderdale, Fl

American Express is a global service company.In this role, I was responsible for planning, facilitating, & implementing strategic & cost saving projects for TSC Network that enhanced the customer experience & reduced cost s. I built, collaborated, & leveraged relationships within cross-functional teams globally in the World Services organization to ensure efficiency. I served as the champion on projects & strategic initiatives to executive level management & business leaders to gain buy-in for implementation. And, I developed training activities & communication materials for pilot projects & implemented those projects

Greensboro/Winston-Salem, North Carolina Area

American Express is a global service company.I provided subject matter expertise on strategic initiatives to management that influenced key project decisions. I also supported re-engineering efforts & project management through data analysis & reporting and served as communication liaison for voice of customer & front-line employees in strategic forums, meetings, and project development

I co-founded this company while in college and developed marketing strategies and campaigns for our clients. I led our business development efforts and also trained other consultants to acquire new clients. I also coordinated project management for web development projects and developed our client relationships.

Raleigh-Durham, North Carolina Area

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives.In this role, I acted as liaison between the engineering team and the Work Tools Group. I also aided in the design of new electrical systems for Skid Steer Loaders and performed analysis and testing on Esys software.

Greenville, South Carolina Area

Now part of Covidien HealthcareDuring my internship, I consulted with Rockwell Automation to develop a new technology infrastructure for the entire facility. I installed & tested machinery to enhance production & reduce system downtime. I also performed time studies & utilized process improvement techniques to reduce inefficiencies in facility and equipment.

Acquired by AVAYA technologiesDuring my internship, I tested Virtual Personal Assistant Software and provided customer service for Internet Service Provider subscribers. I also led a team that developed internet marketing tools and a website for local United Way and developed business proposals for potential clients.

Master Of Business Administration (Mba), Strategy

B.S, Electrical Engineering

Activities and Societies: Alpha Phi Alpha Fraternity, Inc National Society of Black Engineers- President National Pan-Hellenic Council.