Shakeeda Johnson Email & Phone Number

Philadelphia, Pa

• Maintain communication with the DA & Judge regarding progress, sanctions, participating in all classes, referred services, community service.• Maintain consistent, clear communication between the service team, legal representatives, and the participant. • Complete and continually revise the Individual Life Plan with the participant.• Ensure participants receive education, employment, mentorship, and community service referrals. • Refer “Wrap Around” services (AODA, mental health, child care, utility assistance, housing, food stamps, etc.) as needed.• Manage employment readiness referrals (i.e. haircuts, clothes, tools)• Complete one case note each week for participants caseload.• Complete weekly activity sheets for each participant in your caseload.

Orlando, Florida Area

• Conduct Patrols of The Ritz Carlton and JW Marriott Hotel, the Perimeter of Orlando Grande Lakes Resort, The Ritz Carlton Golf Course, The Ritz Carlton Spa, Employee Parking, Self-Parking, Valet Parking and Ground Maintenance. • Conduct investigations and gather evidence related to theft/fraud or lost items, noise complaints, assault complaints, food poisoning complaints, and other guest complaints and incidents. • Conduct interviews with relevant parties in order to obtain statements and information related to incidents. • Assist with and notify manager/supervisor, local police, or other appropriate individuals in the event of accidents, attacks, or other incidents. • Complete incident reports to document all Security/Loss Prevention related incidents such as theft, accidents, physical hazards, and fire alarms. • Handle business interruptions and complaints, such as suspicious individuals, civil disturbances or demonstrations, noise complaints, intoxicated individuals, etc. • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation. • Defuse guest or employee disturbances/altercations, including summoning appropriate authorities if necessary, and documenting incident• Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. • Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters). • Administer First Aid/CPR/AED to guests or employees as required.• Exchange information with other employees using electronic devices (e.g., cell/mobile phones, pagers and two-way radios, email).

Orlando, Florida Area

• Respond promptly to request from guest and other departments• Fill carts with supplies and transport cart to assigned area• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering• Replace guest amenities and supplies in rooms• Replace dirty linens and terry with clean items• Make beds and fold terry• Clean Bathrooms• Remove trash, dirty linen, and room service items• Check that all appliances are present in the room and in working order • Straighten desk items, furniture, and appliances• Dust, polish, and remove marks from walls and furnishings• Vacuum carpets and perform floor care duties (in guest rooms and hallway)

Orlando, Florida Area

• Operates radio, telephone and electronic communication• Receives telephone calls and serves as point of contact for Security• Process information, dispatches Security personnel as required• Notifies emergency agencies(Orange County Sheriff’s Office and/or Orange County Fire Rescue) regarding current emergency situations• Remains on the phone during emergency situations to collect additional information (bombs, threats, medical)• Maintains log of relevant activities• Monitors and operates remote CCTV system and fire alarm system• Acknowledge fire alarms, gathers information and directs Security personnel to the alarm point(s). Coordinates with on scene Security personnel to resolve the situation.• Maintains other records as required.• Meets the Center of Hospitality (CoH) standards• Performs other related duties as required

Greater Philadelphia Area

• Respond promptly to request from guest and other departments• Fill carts with supplies and transport cart to assigned area• Enter guest rooms following procedures for gaining access and ensuring vacancy before entering• Replace guest amenities and supplies in rooms• Replace dirty linens and terry with clean items• Make beds and fold terry• Clean Bathrooms• Remove trash, dirty linen, and room service items• Check that all appliances are present in the room and in working order • Straighten desk items, furniture, and appliances• Dust, polish, and remove marks from walls and furnishings• Vacuum carpets and perform floor care duties (in guest rooms and hallway)

Marysville, Wa

• Determine what action is to be taken to bring delinquent accounts to conclusion • Interface and assist in the day requests, questions or problems over the phone or in person, from clients and staff• Assist on the processing and balancing of all funds received in the Court. Interface balancing process as established with the Gig harbor office• Responsible for the handling and safekeeping of the money received at the court location and that the safe is kept closed at all times• Document and complete all correspondence and adjustments in a timely manner in account notes• Work support desk, skip-tracing desks or collection desks as assigned• Complete manual data entry accurately and timely• Train new employee for the Court Support On-Site position

Lock Haven, Pa

• To initiate and develop community service initiatives. • Supervised the Student Choice Committee• Planned Community Service Projects Fundraised money for the Clinton County Women Center Adopted a low income family and helped with Christmas Gifts Clothing Drive for the low income families and homeless

Lock Haven, Pa

• Supervised incoming freshman during 24/7 program• Planned and coordinated activities with other counselors for students• Provided guidance and assistance as needed to student

Lock Haven, Pa

• Provided assistance to the Professors of the Department• Helped arrange student/teacher meetings• Completed the full duty of main secretary if absent• Clerical Work

Lock Haven, Pa

• Provided assistance to the Professors of the Department• Helped arrange student/teacher meetings• Completed the full duty of main secretary if absent• Clerical Work

Bachelor Of Science - Bs, Criminal Justice And Corrections

Bachelor Of Science - Bs, Sociology