Shakeel Ahmad Email and Phone Number

Responsible for Back-end platforms. Back-end cloud infrastructure refers to hardware and software components of a cloud system, like data storage, servers, virtual machines, hypervisors, and network devices.Configure and manage security settings and compliance features to protect data and ensure regulatory compliance.Managing Microsoft Defender for Cloud, for Azure resources.Managing Symantec Cloud for Enterprise for own premises devices. Configuring and managing the VM’s on AzureManage Azure Identities and Governance.Manage RBAC in Azure.Configure and manage Azure policies, Resource groups, Costs, and management groupsConfigure and Manage VNets, NSGs, Host pools, StorageConfigure and manage Azure Firewall and Azure Bastion

Administrating O365 portal.Configuring and implementing DLP, Anti Spam, and Phishing policies from office365 tenants. Manage user accounts, licenses, and permissions in accordance with company policiesCollaborate with other IT teams to troubleshoot and resolve technical issuesProvide Tier 2 and 3 support for end users experiencing problems with Office 365 applications and servicesMaintaining security by monitoring the system for potential vulnerabilities, identifying risks, and taking action to mitigate themProviding training to users on how to use Office 365 effectivelyAddressing user requests for assistance with issues pertaining to their accounts, including password resetsManaging Sophos server, implementing policies, updating clients, and pushing new definitions to clients' end remotely. Looking and assigning tasks to System Engineers and Network EngineersTeam lead in implementing PCI DSS configuraiton

Monitoring and Managing LAN network of more than 1000 Nodes.Secure, Monitor, test and improve different security measures to prevent servers & local intranet from viruses, threads, worms and network attacks.Installation/Configuration/Managing servers including FTP, DNS, AD,DHCP & File ServerMonitoring and troubleshooting Enterprise Network using PRTG, solar wind SYSLOG, NETFLOW analyzer.Administrating O365 portal.Deployment and configuration of Hmail Server using external MySQL databaseMonitoring and Troubleshooting SIP based Asterisk VICI DIAL Server.Managing RED HAT Linux based SQUID PROXY Server.Installation and configuration of VMware Workstation and Hyper-VLooking and assign tasks to system Engineers and Network support Engineers.

Installation and Maintaining Data Servers, Exchange Server, DHCP Server, Active Directory.Provided the Technical support to the users regarding hardware/software/internet issues.Assist in providing computer/network support relating to problems reported by users.Installing, configuring and managing both shared & IP based network printers & scanners.Installation, configuration and troubleshooting of Email Clients (Microsoft Outlook, Microsoft Exchange)Installing/troubleshooting of Windows/Operating Systems.To keeping and maintaining records of IT Hardware/software’sPrepare, implement & verify daily data and servers disaster backupsMaintain & monitor all network performance.Installation/Configuration of IP CISCO hard and soft phonesHardware troubleshooting and diagnosing problems.Antivirus configurations and update strategiesWireless Routers and Access point’s configuration in networks