Shakeel Haque Memon Email & Phone Number
Who is Shakeel Haque Memon? Overview
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Shakeel Haque Memon is listed as Chief Operating Officer | AWAZ HD TV at Awaz Television Network, based in Karachi Division, Sindh, Pakistan. AeroLeads shows a matched LinkedIn profile for Shakeel Haque Memon.
Shakeel Haque Memon previously worked as Chief Operating Officer at Awaz Television Network and Cluster Manager Sales & Marketing at Confidential Business Res. Shakeel Haque Memon holds Mba, Marketing from Uoe.
Email format at Awaz Television Network
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About Shakeel Haque Memon
Versatile professional with over 20 years experience working for multinational organizations Real Estate, Telecommunication Cable &Wireless, Millicom Professional & China Mobile 4G LTE (World Largest Telecom Operator) with an intrinsic aptitude towards Marketing, Sales/ Distribution, Customer Experience, Operations/Planning, Service KPI and Performance management, Service Marketing, CRM implementation and CS Quality Assurance. I am specialize in Customer Centric Processes improvement as well as business process automation specifically for the telecom industry (both Handset/ Device Management/ Wire line and Wireless segments) I have also been involved in development and Implementation of tools for gauging and improving quality of service and customer experience of customer care channels (Business Centers, Retail Centers, Service Support Centers, Call Centers)Skills & Specialties:4G LTE3G Technology CertifiedBlack Berry CertifiedOrganizational DevelopmentSales & Customer ServicesCustomer Experience ManagementRetail Channel ManagementQuality Assurance and TrainingsProcess development & Re-engineeringProject Management Strategy Development and execution
Listed skills include Operations Management, Customer Satisfaction, Training And Development, Touch Points Development, and 46 others.
Shakeel Haque Memon's current company
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Shakeel Haque Memon work experience
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Cluster Manager Sales & Marketing
Brand Visibility across UAE theough all social Media PlatformsDevelop Digital Marketing strategiesTarget assigning & Achievments 100%Residential & Work Permit Services UAETravel & Leisures planningMarketing reasearch & VisitsMotoring of Sales KPIs, Weekly & Monthly PerformanceDevelop strategy to be focus on B2B for bulk SalesRelationship Management with key accountsCollect Customer Success stories and reviews to get more market business through digital mediaATL & BTL activities in UAE
Sales || Revenue Growth || Business Development || Operations || Retail
Heading Sales & Aquisition DepartmentLeasing & Contract ManagementGrowth 10% MOMHiring of Sales Managers & RetentionsTrainings to ManagersRegular Meetings with developers
Senior Manager | Project Sales
Regional Sales Manager
Managing territory of 450MLeading team of 15 Sales ManagersResponsible of ROIProduct penetrationManaging Franchise OperationsHiring of Business Partners
Senior Manager Commercial Operations & Cs
> Regional Sales Operations & Process Development> Channel Planning & Development> Trade & Marketing> Customer Service staff training & Development > KPIs & Channel Commissions> Induction of new Business Partners> Manage all Channel Operations (CSC, Franchise, Corporate).Manage all items e.g. ID Management, Agreements, Credit Limits, Credit Lines) > Look after Regional Store Management and related activities.> Monitor end to end BVS Device Management.> To handle all Marketing/Trade Operations. Make sure the activities are conducted on time.> To manage and allocate Budget.> Complaint Management > To look after planning of Regional channel development, Sales Quality and initiative projects.> To bring more innovative ideas and projects to improve CSC / Concept store business & image as compare to competitor’s in principal accountability.> Design KPI/KCI/KHI framework of CSC, benchmark setting and guidance to regions’ CSC operation> Design commission and incentives structure > Design standardized Policy and processes and refinement to improve customers experience > Plan, forecast and monitor Financial and inventory management > Collect the demand of C IT system and synergize IT for IT system support and smooth operation> Establish Sales and Service bench-marks and circulation reports for all Customer Service Centers in light of front line operations> Sales and Service Performance monitoring and audits > Design Salary mechanism and refine it in align with company strategic business development> Monitor SOP implementation at CSCs by regions and proposal for regions’ KPI on CSC channel management> Develop virtual profit model and Monitoring of Business Centers and their profitability> Support and supervise regions in operational matters and back-end support to regions on HQ to synergize different teams> Develop operational strategies as per regional empowerment
Regional Manager Marketing
- Target Management and Regional Business Planning- BI Analysis and Customer Research- NCVP Resource Planning- Segment development, customer promotion execution, visibility management- Human resource development- Overview Regional Business Performance & Demographics Dynamics- Regional Marketing Target/KPI Management - Regional Business Planning Management - Regional Subscriber & Revenue Management- Marketing Dashboard- Geo Marketing- Review Current Marketing Initiatives in Region
Regional Manager Sales & Distribution Cs Channel
Business strategy & targets planningBranch & Financial OperationsProduct availability & penetrationQuality CS checks and Employee evaluationSOPs implementation (end to end processes)Terminal Business SalesSmart Phones & Mobile broad band devices penetrationKPI Management
Assistant Vice President Customer Services/ Head Customer Satisfaction
Developed Customer Complaint process mechanismHandling Customer Satisfaction index (QA & Mystery Shopping)Sales Analysis & Market IntelligenceProduct Manager (Refrigeration)Customer Operations (End to End process)Branch OperationsFinance & AuditsEmployee EvaluationPeople ManagementAchievements:Successful CRM integration with Complaint Management SystemSuccessful alert system for inventory handlingSuccessful launch of Customer Satisfaction SMS SystemSuccessful Launch of Service Centers in Remote locations
Manager Sales & Customer Services
Manage Sales & Customer Service Operations in Branch Customer Complaint Management Billing Issues Branch Administrations & Operations Trade Marketing Device Management
Manager Customer Service Center
Sales & Customer ServicesBranch Operations & Opex ControlAdministration & FinanceComplaint ManagementCRM
Senior Officer Customer Operations
Shakeel Haque Memon education
Mba, Marketing
Bechelors, Commerce
Frequently asked questions about Shakeel Haque Memon
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What company does Shakeel Haque Memon work for?
Shakeel Haque Memon works for Awaz Television Network.
What is Shakeel Haque Memon's role at Awaz Television Network?
Shakeel Haque Memon is listed as Chief Operating Officer | AWAZ HD TV at Awaz Television Network.
Where is Shakeel Haque Memon based?
Shakeel Haque Memon is based in Karachi Division, Sindh, Pakistan while working with Awaz Television Network.
What companies has Shakeel Haque Memon worked for?
Shakeel Haque Memon has worked for Awaz Television Network, Confidential Business Res, Floreal Group Of Companies, Zameen.Com, and China Mobile Zong 4G.
How can I contact Shakeel Haque Memon?
You can use AeroLeads to view verified contact signals for Shakeel Haque Memon at Awaz Television Network, including work email, phone, and LinkedIn data when available.
What schools did Shakeel Haque Memon attend?
Shakeel Haque Memon holds Mba, Marketing from Uoe.
What skills is Shakeel Haque Memon known for?
Shakeel Haque Memon is listed with skills including Operations Management, Customer Satisfaction, Training And Development, Touch Points Development, Operations, Marketing Research, Services Marketing, and Call Center.
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