Shakeel Awan Pmp®, Itil® Email & Phone Number

United States

Planned and executed an extensive benchmarking and drive test (DT) analysis to enhance coverage and capacity KPIs, with a focus on RSRP, SINR, RSRQ, RSSI values, drop call rates, throughput, and connection failure instances.Collected and analyzed drive test data, network KPIs, and user experience metrics to inform strategic optimization initiatives.Refined RF parameters, including power levels, antenna configurations, and frequency allocations, to maximize network performance.Identified and mitigated interference sources impacting network quality.Developed and implemented innovative design modifications for new cell sites and reconfigurations of existing sites to boost network efficiency.Compiled and presented comprehensive reports detailing optimization findings and strategic recommendations to support RF design processes.

Saudi Arabia

• Specialized in Network Operations Center (NOC) Operations, Digital transformation, technology implementation., Multi-vendor managed Services, Front Office Management, Network Change management, Reports Automation, reduce operation cost and improve operational efficiency using Automation & AI using big data analyses and logic,• Network Surveillance and Fault Management of Transmission SDH, DWDM, OTN, Optical Fiber network and Wireless Network GSM, UMTS, LTE and 5G NR ORAN• Hand-on experience in O&M and implementation of SDH, DWDM, Optical fiber, Wireless Radio Access Networks, GSM, UMTS, LTE, and 5G NR ORAN • Network Key performance indicator (KPI) analysis of Transmission SDH , DWDM, Wireless Radio Access Networks, GSM, UMTS, LTE, and 5G NR ORAN • Field Dispatching, Trouble ticket, and Work orders handling and Analysis using Remedy and WFMS systems,

Riyadh Saudi Arabia

Technical Lead, Network Operations Center (NOC) and Help Desk Operations• Lead and supervise NOC Front Office, Field Teams, and Back Office Engineers• Managed Installations, troubleshooting, and service Restoration of Wireless LTE and 5G ORAN and SDH and DWDM, IT Nodes, Optical Fiber Cables, and Site Electro-Mechanical infrastructure.• Network risks analysis and Network Availability reports.• Compliance with Service Level Agreements and ensure all NW faults are fixed within the minimum possible time• Develop Work Level Agreements and Operational Level Agreements.• Develop network fault Automation tools and Automation Rules, Alarm Compression, Trouble ticket automation, Intelligent dispatching of Work Orders, and trouble ticket• Record Processes, Standard operating procedures, Incident records, and known error databases for future use,• Responsible for Team intelligent scheduling and Annual vacation plan management.• Increased team productivity by streamlining the processes and effectiveRAN Engineer • Monitor Performance of GSM, UMTS, LTE, and 5G RAN/ORAN performance, analyze key performance indicators (RF KPIs), and implement optimization strategies to improve network efficiency, throughput, reliability, latency, handover success rate, coverage, and capacity utilization.• Conducting tests and validations to ensure compliance with 5G standards and specifications and evaluate the performance of new features and functionalities.• Overseeing the installation and deployment of GSM, UMTS, LTE, and 5G RAN/ORAN equipment 5G-NR, gNB, MIMO, and Massive MIMO• RF Network drive test.• Identifying and resolving technical issues related to the 5G RAN/ORAN, conducting troubleshooting activities, and performing regular maintenance to ensure smooth operation.• Conducting tests and validations to ensure compliance with 5G standards and specifications, as well as evaluating the performance of new features and functionalities

Bangkok Thailand

GTL, a Global Group Enterprise, is a leading Network Services company, offering services and solutions to address the Network Life Cycle requirements of Telecom Operators, Technology providers (OEM’s) and Tower Companies.I worked as Sr. NOC Engineer on their project with Huawei Technologies Thailand ( MNS True Move Project) , where i sucessfully setup the Network Operations Center for 3G Network and Trained the local thai staff to handle the NW. I have worked with GTL Vietnam where I was contracted as Sr. NOC Engineer in Huawei Technologies Thailand, My major responsibilities was to develop and Train True move Telecom Ltd staff about 3G Technology.

Central Region (Alharj) Saudi Arabia

SNS BATCO is Riyadh based leading Telecom & IT Solutions provider, its HQ is in Riyadh Saudi Arabia,I have worked with SNS BATCO as a BSC Engineer on Huawei Mobily (Etihad Etisalat) Managed Services Project in Saudi Arabia central region.Major Responsibilities:Management of FLM regional Teams to achieve Service level agreement.Operation and Maintenance of 2G and 3G wireless network.Financial Management of the project,TT follow-up and support during troubleshooting.Operation and Maintenance of Base station controller site HUAWEI BSC32 and BSC6000.Operation and Maintenance of Base station system BTS.BTS and BSC Sites acceptance.Field Support for Data communication devices troubleshooting to ensure all NEs are visible in the Network Operations center.Performed maintenance and basic troubleshooting of Cisco IT routers.Replacement and Installation of new servers, hubs, routers

Islamabad Pakistan

Huawei is a global leader of ICT solutions with competitive expertise in telecom network equipment, IT products, solutions, and smart devices; Its HQ is in Shenzhen China, It is a great honor for me to remained part of reputed high tech multinational company .Where I had enjoyed the opportunity to deliver according to my skill set.Major Responsibilities:Configuration of the new BTS sites, BSC and BTS alarm configuration, software loading activation andHandling any kind of problem related to the BTS, BSC, and PCU on Huawei Server IManager M2000External data backup of BSCs.Coordination with other teams which include NSS, Transmission Planning, RF Planning and optimization and Microwave departments.Conduction of ATPs for BTS, BSC, and PCU.Resolving RF Optimization problems like bad KPIs (High DCR, Low HSR, Low CSSR, TCH call drop etc) andExperience on RNO parameters changes in Coordination with RF Department.Remote assistance to field engineers in troubleshootingTo manage subcontractor teams and ware house staff to enhance project progress.Perform cutover of sites on BSCs.Installation, Configuration, Commissioning and Patch up gradation of Huawei BSC6000Installation, Commissioning and Integration of Huawei BTS 312, BTS3012, BTS3012AE, BTS3006c,Operation and Maintenance of Huawei BTS3012, BTS3012AE, BTS3006c, BSC32, and BSC6000Installation and O&M of NEC Microwave SDH/PDH/2STM1 XPIC Link.

Islamabad Pakistan

Micro net is a leading DSL broadband service provider in Islamabad and Rawalpindi cities of Pakistan.I worked as Trainee Engineer where I have gone through series of extensive trainings in the field of DSL internet broadband and Fiber to the home (FTTH) Technologies, and developed skills like.Testing high speed internet, networking, and VDSL for residential and business clientChecking total line quality to ensure smooth networking serviceInstallation, Software loading of DSLAM modules,Replacement of faulty DSLAM Module,Subscriber account creation and activation from the system.Subscriber packages definition from the system.Operate various testing toolsExperienced in cabling various electronic components and working with COAX wiring

Islamabad Pakistan

Siemens was a global leader of ICT solutions, currently known as Nokia Siemens Networks. I have worked in Siemens as a Trainee Engineer. Where I got the opportunity to develop my practical skills in the field of wireless communication, I have gone through series of field visits and trainings, which helped me to improve my below technical skills set.The ability to administer routers, switches, gateways and telecom infrastructure including the wide-area network (WAN) and local area network (LAN), as well as wireless LANs.Improved documentation practices. In order to maintain good information for maintenance, troubleshooting, and future upgrades. Enhanced my ability to use Microsoft Office applications including Word, Excel, PowerPoint and Visio.Learned about Siemens wireless and fixed network equipment’s i-e BSC/BTS and EWSD switches.Learned about practical Installation of Base stations and their operations, Improved my knowledge and practical workings skills about optical fiber Transmission Lines and E1s.Familiarized with different equipment software packages, patches, licenses and its limitations.