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Shakeel Ahmad is listed as IT Support Engineer at FCC Construction Australia, a with 4 employees, based in Riyadh, Saudi Arabia. AeroLeads shows a work email signal at fccco.com and a matched LinkedIn profile for Shakeel Ahmad.
Shakeel Ahmad previously worked as IT Engineer at Fcc Construction, Ksa Branch and IT Support Engineer at Fast Consortium/Fcc Construction - Fast Metro Riyadh. Shakeel Ahmad holds Bachelor Of Science, Botany, Zoology, Chemistry, C from Abdul Wali Khan University, Mardan - Pakistan.
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AeroLeads found 1 current-domain work email signal for Shakeel Ahmad. Compare company email patterns before reaching out.
I am an IT Support Engineer with over 10 years of experience in providing comprehensive network and desktop technical support to client end-users in the construction industry. I am currently working at FCC Construction Australia, a leading global infrastructure company with projects across four continents.I have a diploma and a certificate in information technology, as well as an ITIL Foundation Certificate in IT Service Management. I am proficient in installing, upgrading, and configuring innovative applications on Windows OS, managing ServiceNow tickets, user requests, and issues, and troubleshooting hardware, software, and networking problems. I am also skilled in Windows Server 2020 Active Directory, account creation, WDS, file sharing, and permissions. I am a team player, a problem solver, and a customer-oriented professional who strives to deliver high-quality IT services and solutions. My goal is to leverage my expertise in IT to support the successful completion of complex projects with efficiency and quality.
Listed skills include Cabling, Help Desk Support, Sharepoint, Cisco Technologies, and 23 others.
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A career timeline built from the work history available for this profile.
Australia
• Install and configure, operating systems and applications.• Managing Service Now portal tickets, user requests, and diagnoses to resolve users reported issues in a timely manner.• Troubleshooting hardware, software, and networking issues• Responding to general IT requests and user clearance matters• Follow up with users to ensure issues are resolved.• Updating users and stock inventory
Riyadh, Saudi Arabia
Job Responsibilities:• Install and configure, operating systems and applications• Training staff on newly installed hardware and software systems• Troubleshooting hardware, software and networking issues• Responding to general IT requests and user’s clearance matters• Windows Server 2019 Active Directory, Account Creation, WDS/Workbench, Maintaining AD Distribution List, File sharing, and permissions• Updating users and stock inventory• Managing Service Now portal tickets, users request and diagnose to resolve users reported issues in a timely manner• Respond to the users and provide assistance via walk-in, remote access, phone, email and computer chat• Maintain a working log detailed all required system updates, as well as the date of completion• Escalate issues to the Service Desk with next level of difficulty• IT procurement assistance• Dealing with Zain Mobile Telecom, line cancellation, requesting add-ons, new voice/data line and cancellation• Act as the initial point of contact for all users and their system related concerns• Follow-up with users to ensure issues are resolved• Organize and file documentation pertaining to warranties and instructional guides for computer hardware
Riyadh, Saudi Arabia
Job Responsibilities:• Install, upgrade, support & troubleshoot Windows OS, authorized desktop applications, hardware & peripheral equipment.• Monitor, operate, manage, troubleshoot & restore service to clients, PCs & notebooks with authorized access to the network.• Involved in OS & applications installation, roll-out & ensuring all hardware, OS & applications to operates at its optimum level with latest updates & patches. I.e. Windows 7/10/11, Microsoft Office 365.• Managing ServiceNow, Service Manager & Kayako Incident Management tickets, resolving user incidents within SLA timing & escalating issues to Service Desk. Answer calls and Service Requests from end users and track status and progress to resolution.• Remote & Onsite support of OS and hardware up-gradation, configuration, user profile backup & restore.• Updating the user’s inventory, stock details, user documentation, dealing with the vendor regarding stock repairs & ensuring to securely kill the user information on hardware returned.• Windows Server 2019/2016, Active Directory, WDS/Workbench, File sharing, and permission etc.• Hand touch on VMware, ESXi hypervisor.• Latest imaging & cloning methods for OS installation. I.e. WDS, System Image, Ghost Image, etc.• HDD check for error and HDD logical bad sectors scan and repairs etc.• Installed, upgraded, configure & verified hardware & software applications of multinational companies of FAST Consortium.• Managing PO documentation & involving with IT Manager for purchasing relevant IT stuff related to budget & cost.• Best experience in multi-national & multi-language end-user support and network troubleshooting.
Dammam, Saudai Arabia
Job Responsibilities:• Planet, Motorola, Symbol and Ruckus AP’s Configuration & installation.• LAN Network implementation & Troubleshooting• Windows Server 2008 R2
Riyadh, Saudai Arabia
Job Responsibilities:• Perform general data entry using Microsoft Excel & Word, & company software• Highly skilled in operating a variety of office machines & equipment such as a computer, fax, scanner & copier.• Sorted, prioritized, & entered data from papers into the computer program• Answer phones & create notifications in the system.
Khyberpukhtoonkhwa, Pakistan
Job Responsibilities:• Complete knowledge of computer hardware technology & skilled in installing, maintaining, & supporting IT equipment.• Excellent diagnostic abilities on all platforms• Recovery loss data, Hard Disk recovery a lot more practical skills.
Mardan, Pakistan
Job Responsibilities:• Troubleshooting system & network related issues LAN/WAN & diagnosing & solving hardware or software faults.• Install, upgrade, support & troubleshoot Windows OS, authorized desktop applications, hardware & peripheral equipment.• Monitor, operate, manage, troubleshoot & restore service to clients, PCs & notebooks with authorized access to the network.• Utilized scanner, copier, telephone, fax machine, & printer to perform tasks• Operating MS Office for performed data entry to add new records, verify, correct, edit, & change prepare documents.
Other employees you can reach at fccco.com. View company contacts for 4 employees →
Bryan M. Acosta
Colleague at Fcc Construction AustraliaSydney, New South Wales, Australia
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MB
Marcus Besley
Colleague at Fcc Construction AustraliaGreater Swansea Area, United Kingdom
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DM
Dominika Molendowska
Colleague at Fcc Construction AustraliaPort Melbourne, Victoria, Australia
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TD
Temmi Duanmu
Colleague at Fcc Construction AustraliaGreater Melbourne Area, Australia
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CW
Clint Woelke
Colleague at Fcc Construction AustraliaMelbourne, Victoria, Australia
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CA
Cameron Andrew
Colleague at Fcc Construction AustraliaGreater Melbourne Area, Australia
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TF
Todd Ferguson
Colleague at Fcc Construction AustraliaGreater Melbourne Area, Australia
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SG
Siri Geerts
Colleague at Fcc Construction AustraliaMelbourne, Victoria, Australia
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AA
Andres Alberto De Haro Martinez
Colleague at Fcc Construction AustraliaMelbourne, Victoria, Australia
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DT
Daniel Tran
Colleague at Fcc Construction AustraliaHawthorn East, Victoria, Australia
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Activities and Societies: Information TechnologyThe Diploma includes; 1. Information and Communication Technology (ICT) 2. Office.
Computer Technical Education
Quick answers generated from the profile data available on this page.
Shakeel Ahmad works for FCC Construction Australia.
Shakeel Ahmad is listed as IT Support Engineer at FCC Construction Australia.
AeroLeads has found 1 work email signal at @fccco.com for Shakeel Ahmad at FCC Construction Australia.
Shakeel Ahmad is based in Riyadh, Saudi Arabia while working with FCC Construction Australia.
Shakeel Ahmad has worked for Fcc Construction Australia, Fcc Construction, Ksa Branch, Fast Consortium/Fcc Construction - Fast Metro Riyadh, Compuer World & Technology, and Al Qudaimi.
Shakeel Ahmad's colleagues at FCC Construction Australia include Bryan M. Acosta, Marcus Besley, Dominika Molendowska, Temmi Duanmu, and Clint Woelke.
You can use AeroLeads to view verified contact signals for Shakeel Ahmad at FCC Construction Australia, including work email, phone, and LinkedIn data when available.
Shakeel Ahmad holds Bachelor Of Science, Botany, Zoology, Chemistry, C from Abdul Wali Khan University, Mardan - Pakistan.
Shakeel Ahmad is listed with skills including Cabling, Help Desk Support, Sharepoint, Cisco Technologies, Active Directory, Computer Hardware, Windows, and Computer Repair.
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