Shakeeya Brown-Freeman Email & Phone Number

United States

United States

• Collaborate with recruiters in recurring sessions to enhance the user experience within the Workday platform
• Provide user support, addressed system issues, and implemented self-service workflows to ensure a smooth experience for all users
• Work closely with cross-functional teams and stakeholders to gather and refine reporting requirements, ensuring that Workday reports and analytics are aligned with the organization's needs and objectives
• Design and implement a variety of… Show more
• Design and implement a variety of workflows for internal processes, including aspects related to hiring, terminations, and transfers
• Ensure data integrity and accuracy through rigorous testing of system enhancements and changes

• Demonstrated effective procurement skills by generating accurate purchase orders for a variety of IT devices
• Streamlined IT procurement processes by generating and managing purchase orders, ensuring timely acquisition of IT devices and cost-effective solutions to meet technology needs
• Created and maintained comprehensive documentation for IT processes, procedures, and troubleshooting guides
• Assisted in preparing IT-related reports for management, summarizing key performance… Show more
• Assisted in preparing IT-related reports for management, summarizing key performance indicators
• Scheduled and organized IT-related meetings, ensuring availability of necessary resources and personnel

• Leveraged strong analytical skills and attention to detail to prepare and submit comprehensive reports, ensuring accurate and timely information delivery.
• Facilitated seamless data transfer between Electronic Healthcare Systems (EHRs), ensuring efficient exchange of critical patient information while maintaining strict confidentiality and adhering to established protocols.
• Evaluated and processed Key Performance Indicator (KPI) reports, providing valuable insights and analysis to… Show more
• Evaluated and processed Key Performance Indicator (KPI) reports, providing valuable insights and analysis to drive performance improvement initiatives and enhance decision-making.
• Demonstrated a high level of accuracy and attention to detail by entering and managing personally identifiable information for a high volume of records daily, maintaining data integrity and confidentiality.
• Maintained confidentiality and security of sensitive data according to company policies and regulatory guidelines

Virginia Beach, Virginia, United States

• Provided exceptional customer service by promptly and professionally responding to client inquiries via phone, email, and social media channels, ensuring high satisfaction rates and maintaining strong client.
• Maintained financial integrity by accurately and efficiently processing payments, ensuring timely and error-free transactions, and upholding stringent financial standards
• Demonstrated exceptional organizational skills in coordinating executive travel plans… Show more
• Demonstrated exceptional organizational skills in coordinating executive travel plans, meticulously managing details such as accommodation, transportation, and itinerary, while maintaining financial transparency.
• Finalized contracts for vendors and clients, ensuring all necessary documentation and legal requirements were met for successful partnerships
• Coordinated multifaceted logistics for large-scale events, including conferences, expos, and festivals.