Quality Assurance Tester
Current○ Automated Testing of Web Applications using Selenium, resulting in 50% reduction in Testing time and thus improving software quality and reliability.○ Proficient in conducting comprehensive Manual Testing of Mobile Applications and SDKs on both Android and iOS platforms.○ Delivering impactful client-facing Demonstrations and Presentations of Mobile and Web applications, enhancing client understanding and satisfaction, thus clearing the doubts and reducing back to back questionings of the client.○ Facilitating client meetings to gather requirements, discuss progress of the Project, or address any other concerns.Also proficient in Client Handling, effectively managing relationships and providing Technical Support to the clients offering assistance and troubleshooting solutions.○ Analysing the Root Cause of the bugs and reporting it to the Dev team resulting in 30% reduction in Customer reported issues and a huge improvement in Customer satisfaction scores and hence improving the Product Quality.○ Discussing and providing feedback to improve the overall user journey of the Application to make the Application simple, user friendly and easy to use.
