Shakibur Rahman Email & Phone Number

Dhaka, Bangladesh

• Arrange different workshops and new product training for painters.• Promoting the premium products to painters, customers, dealers, and sub-dealers.• Communicating with painters and project owners to provide services and win theprojects.• Collect market information, competitor activity and report to supervisor accordingly.• Identify the critical/burning issues of the zone affecting sales and take remedial actionwherever needed.• Forecasting and achievement of… Show more • Arrange different workshops and new product training for painters.• Promoting the premium products to painters, customers, dealers, and sub-dealers.• Communicating with painters and project owners to provide services and win theprojects.• Collect market information, competitor activity and report to supervisor accordingly.• Identify the critical/burning issues of the zone affecting sales and take remedial actionwherever needed.• Forecasting and achievement of monthly targeted sales. (Primary and secondary zonalsales target achievement).• Handled complaints and queries from customers. Planning Sales & Marketing for theassigned area.• Developed strong relationships with clients for promote the products or services.Demonstration and promote the products.• Demand generation activities. Area-wise new dealers and sub-dealers development.• Daily market visit and effective retail coverage as per visit plan. Focusing model-wisesales Show less

House- 08, Road- 14, Dhanmondi, Dhaka- 1209

Communicate with customers through online communication mediums like email, live chat and social media. Ensure customer satisfaction regarding customer's queries, complaints and requests. Solving the physical customer's issues in walk-in center (WIC). Maintain proper insights for each and every query, complaint and request of customers. Analyze the customer data and escalate issues to the relevant department.

Dhaka, Bangladesh

• Follow the quality assurance officer’s guidelines.• Monitor the performance of suppliers of raw materials.• Ensure that the quality manual includes all policies, procedures, methods & measures to unify actions.• Ensure that all incoming, in-process & final goods are properly inspected & documented.• Give all proper updates to the quality assurance officer.

Mbs (Master’S In Business Studies), Management

Bachelor'S Degree, Bbs (Bachelor Of Business Studies)

Hsc (Higher Secondary School Certificate), Business Studies

Ssc (Secondary School Certificate), Business Studies