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Shakil Ossenbox Email & Phone Number
Director of Implementation
at
Ceridian Mauritius
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✓ Verified August 2026
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Who is Shakil Ossenbox? Overview
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Quick answer
Shakil Ossenbox is listed as Director of Implementation at Ceridian Mauritius, based in Mauritius. AeroLeads shows a matched LinkedIn profile for Shakil Ossenbox.
Shakil Ossenbox previously worked as Head Of Department at Orange Business Services Mauritius Ltd and Head Of Department at Orange Business Services. Shakil Ossenbox studied at University Of Mauritius.
Company email context
Email format at Ceridian Mauritius
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Ceridian Mauritius
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Profile bio
About Shakil Ossenbox
A self-motivated, results-oriented Business professional with over 10 years’ experience in the IT/Telecoms industry, having established capabilities in inspiring and leading large teams at Senior Management level with strong focus at meeting key performance indicators and customer expectations. Abilities in strategic planning, team building, managing complex projects and improving efficiency of operations to maximize productivity. Able to work in a collaborative & transversal mode with agility in dealing with complex business and people situations.
Listed skills include Itil, Telecommunications, Service Delivery, Leadership, and 15 others.
Current workplace
Shakil Ossenbox's current company
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9 roles
Shakil Ossenbox work experience
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Director Of Implementation
Current
May 2022 - Present
Head Of Department
Head of Order-To-Bill Department:Key Responsibilities:• Managing a team of Manager of Managers and a department of 300+ employees.• Setting strategy and direction for the department.• Defining and meeting service levels for operations.Finance & Performance:• Budget preparation & follow-up - Workforce/HC internal/CAPEX/OPEX/Agility ratio (External/Internal)/Productivity.• Performance preparation and review.• Manage partner relations and associated performance.Human as a service - People & Culture:• People Management – Define and implement Recruitment strategies, Retention Plans, Talent Management.• Define and Implement the company’s organizational structure in order to streamline the management structure and empower front line managers.• Develop Security/Anti-corruption awareness, ISO9K/20K/27K knowledge.• Develop Survey for Employee Sat measurement.Customer satisfaction:• Develop customer satisfaction with a focus on end-user.• Contribute to the knowledge management, best practices and lessons learned to share.• Streamline End-to-End processes in the customer environment.• Generalize Survey for Customer Satisfaction measurement.• Develop internal customer partnerships (governance, reporting, partner satisfaction, performance and optimization).Project Management:• Contribute to transversal project and lead or sponsor project.• Develop and optimize Service Centers: Manage growth and develop new activities.Digital Innovation and Continuous Process improvement:• Automate and industrialize processes.• Develop Digital Tools• Ensure that proper Business Continuity Plans exist and are tested on all activities.• Adapt Agile governance.
Jan 2018 - Dec 2022
Head Of Department
May 2008 - Dec 2022
Head Of Change & Release Management Teams
Dec 2014 - Dec 2017
Head Of Messaging & Security Teams
Mar 2013 - Dec 2014
Team Leader
May 2011 - Mar 2013
Project Manager
May 2008 - May 2011
Systems Administrator
May 2007 - May 2008
2 education records
Shakil Ossenbox education
Education record
Master'S Degree, Electrical, Electronics And Communications Engineering
FAQ
Frequently asked questions about Shakil Ossenbox
Quick answers generated from the profile data available on this page.
What company does Shakil Ossenbox work for?
Shakil Ossenbox works for Ceridian Mauritius.
What is Shakil Ossenbox's role at Ceridian Mauritius?
Shakil Ossenbox is listed as Director of Implementation at Ceridian Mauritius.
Where is Shakil Ossenbox based?
Shakil Ossenbox is based in Mauritius while working with Ceridian Mauritius.
What companies has Shakil Ossenbox worked for?
Shakil Ossenbox has worked for Ceridian Mauritius, Orange Business Services Mauritius Ltd, Orange Business Services, and Infinity.
How can I contact Shakil Ossenbox?
You can use AeroLeads to view verified contact signals for Shakil Ossenbox at Ceridian Mauritius, including work email, phone, and LinkedIn data when available.
What schools did Shakil Ossenbox attend?
Shakil Ossenbox studied at University Of Mauritius.
What skills is Shakil Ossenbox known for?
Shakil Ossenbox is listed with skills including Itil, Telecommunications, Service Delivery, Leadership, Cisco Technologies, Software Project Management, Pre Sales, and Security.
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