Shakil Rahman

Shakil Rahman Email and Phone Number

AI Product Manager @ Confidential Company
Texas, United States
Shakil Rahman's Location
Frisco, Texas, United States, United States
Shakil Rahman's Contact Details
About Shakil Rahman

I am a passionate experienced project manager with 23 years of industry experience. I have lead the call on Innovation projects in a few organizations like Pennymac, SXM and Toyota. I hold certifications in scrum product ownership (CSPO) and scaled agile framework (POPM SAFe6) as well as AWS and Azure Cloud trainingMy mission is to deliver value-driven features to the industry whilst ensuring alignment with the business goals and delighting consumer needs.My field of expertise is multi cloud - platform system integrations, unified communications, AWS, Azure, ETL, Data ingestion, Data analysis, cloud solutions, migration, e-commerce, e-commerce payment integrations, fraud protection, tax platform calculation, GIS mapping visualization, Open API data integration, CRM, and point-of-sales systems, documentation and training to users. Operated contact center operations team CRM squad, supported 800 broker networks, 200 call agents.I conducted continuous improvement, refined a product backlog of cross functional teams (100 devops, QA, Cloud engineers and Data scientists) conduct scrum ceremonies, and collaborate with stakeholders and engineering teams. Previously working at pennymac fulltime, a leading financial services company, where I have successfully integrated data. I am an early adopter for solutions to challenges and motivated to empower my team members to drive change and feel accomplished 💪My hobbies: Home automation, F1 motor sports, Car mods, Fitness, soccer, squash, learning new languages, travel and finally hockey (I have Canadian roots).

Shakil Rahman's Current Company Details
Confidential Company

Confidential Company

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AI Product Manager
Texas, United States
Shakil Rahman Work Experience Details
  • Confidential Company
    Ai Product Manager
    Confidential Company
    Texas, United States
  • Starbucks
    Technical Product Manager | Team Lead
    Starbucks Sep 2024 - Present
    Seattle, Wa, Us
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  • Sapphire Software Solutions
    Information Technology Contractor
    Sapphire Software Solutions Sep 2024 - Present
    Ahmedabad, Gujarat, In
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  • Berkshire Hathaway Specialty Insurance
    Technical Product Owner - Berkshire Hathaway
    Berkshire Hathaway Specialty Insurance Apr 2024 - Sep 2024
    Boston, Massachusetts, Us
    User experience, sprint backlog management, azure Devops, production triage resolution, user acceptance testing, UAT, sprint planning, risk analysis, wireframing, workflow optimization
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  • Pennymac
    Technical Product Owner | Bsa Mgr | Team Manager - Cust Srv Ivr Systems
    Pennymac Jul 2022 - Jan 2024
    Westlake Village, California, Us
    Product Owner with various responsibilities and cross team functions, policy changes and corporate initiative, training to team members, technical proof of concepts, scope, release management. Provided reports to leadership team, summary and scrum of scrum, scrum master supportPlanned the team merger of TPO and CDL teams to unified core team. Design system integration to workflow using Figma Conducted Stalkholder meetings and change requests.Scheduled timely releases with Release management teams.Planned 3 year roadmap for leadership based on market changes and trends. Mentored BA members and developers to optimize efficiencyExpertise: Agile Scrum PO at large. Prioritizing the product backlog, CX/ UX mapping, CRM & POS integration, roadmap, stakeholder deep dives, tech debt, story, user acceptance, capacity planning, trade-offs, sprint planning, production release planning, journey mapping. Integrating data through Open APIs, CRM, Pennymac MyHome Point of Sales, frontend for eCommerce, comprehensive support across Five9 Omni-channels (Voice/SMS/Email), direct lending to consumers, and Third Party Originations pipelines on the Encompass Loan Origination Software Systems. Proficient in advanced stakeholder negotiations and driving consumer value.Managed a team of offshore QA resources (Infosys)
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  • Siriusxm
    Senior Technical Product Owner - Ecom Cust Portal
    Siriusxm Aug 2021 - May 2022
    New York, Ny, Us
    Product owner for e-commerce digital contactless payment systems with anti-fraud measures, exploring voice recognition technology, examining business metrics through elastic search-based KPI reports, developing a design system language in Figma, establishing an AWS infrastructure fortified against fraud, integrating with Android Auto, engaging in stakeholder meetings and in-depth discussions, assessing Android's GoogleMaps functionality, getting ready for CES and Detroit auto trade show via Android simulation software, conducting FCA - Stellantis road tests, verifying the tolling payment platform, enhancing the parking map user experience, mapping out the user journey for voice recognition interactions, implementing AI predictive analytics and suggestion engine, and ensuring the readiness of the upcoming generation of connected vehicles for launch.
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  • Ez-Flo International
    Product Owner - Ecommerce Technology Manager
    Ez-Flo International Jul 2020 - Aug 2021
    Ontario, Ca, Us
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  • Toyota North America
    Ui Architect & Ecommerce Servicenow Consultant
    Toyota North America Sep 2019 - Jul 2020
    Plano, Tx, Us
    I reviewed the core requirements and applied Agile to develop a production release of an internal portal that provided API information to interdepartmental teams to share and collaborate reports, analytics data and sales metrics. It bore fruit where 2 prior attempts failed. The slice through approach for an MVP required database setup, AWS deployment, software development, demos and backlog refinement with Scrum Masters, Architects and stakeholders.Cloud Apps IntegrationService Now integration using SSO/MSALAWS: S3, Serverless API Deployment. Angular 8 SPAs, Angular CLI, Routing, λ (Lambda functions), API Gateway, SEO. Deploying a serverless REST API with Node.js, AWS Lambda, API Gateway, RDS and PostgreSQL for a eCommerce solution.
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  • Mr. Cooper
    Sr. Business Analyst, Ui/Ux Design System
    Mr. Cooper Dec 2018 - May 2019
    Dallas, Tx, Us
    Researched and collaborated with business team members to understand the feature requests and provide usable improvements to reduce the Average Call Time of agents from 12 min to 4 minutes. Participated in Hackathon in creating a VR call center demonstration. Designed components library of customized UI toolkits for Mr. Cooper Style Guide using HTML5, CSS with Sketch and Invision for prototyping Redesign of Mr. Cooper Mortgage origination and Conducted research and inventory management of all existing legacy design components and managed a Design System Manager (DSM) as part of Invision system of Mr. Cooper’s style guide library. Conducted deep usability studies on whiteboards of components and onsite peer review of ongoing project work across 3 teams.
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  • Kalibrate
    Ui Architect - Ecommerce Platform Formerly Esite Analytics
    Kalibrate Jul 2017 - Dec 2018
    Manchester, England, Gb
    Design and Dev lead who provided leadership and technology consulting on projects regarding high volume lead generation, ecommerce, third party integration, responsive cross platform design, google analytics & performance Optimization. Successfully rebranded a high volume reporting site and transformed the approach and process improvement to funnel online trial users to paid annual subscribers.Angular CLI, AngularJS, taxJar, Avalara, Rest API, Cardconnect, AzureID
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  • Curt Group
    Ecommerce Manager
    Curt Group Nov 2016 - May 2017
    Eau Claire, Wisconsin, Us
    -Stategic initiative and comp analysis to rehash and rebrand the layered navigation and PDP pages of curtmfg branded sites and simplify its complex categories for B2C and B2B training sites. -Mapped catalogs and ACES categories into simplified Taxonomy and SEO. Automotive after market parts : tow equipment, truck bumper bars and lighting.-Iterated POC in Sketch, Photoshop and Provided detailed site maps, node/workflows/mindmaps in balsamiq, Axure RP 8 and adobe creative suite. -Provided technical analysis to offshore team and UX best practices to contractors in bid negotiation of site refresh. -Managed sprint cycles, bugs and groomed backlog between sprintsInitiated project design and project planning for Magento2 ecommerce platform, Agile/Scrum, Bug fixes, Responsive Web Design, Bootstrap 3, React JS/ Angular 2, Jquery, Circle CI, Google Cloud, MySQL work bench and GIT.
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  • Realpage, Inc.
    Product Owner, Sr.Ui/Ux System Design
    Realpage, Inc. Apr 2014 - Sep 2016
    Richardson, Texas, Us
    -A performance driven Senior developer who designs product solutions with 4 years of experience helping businesses succeed and improve their web product offerings, feature enhancements, updating UI for next generation media, collateral and branding, consistent behavior across platforms and various form factors including touch devices, their testing & QA resolution. -Analytic and heuristic approach to design, flat design, gap analysis in design through story boarding and white board capture, collaboration in focus groups, and illustration techniques from code to market ready products.-A team player who strives for customers' voice and best techniques. Always abreast with trade magazines and DFW UX groups. A voracious reader and attendee of technology forums in HID field. -Responsible for Trade show visuals and animations and providing leadership to team mates with front end development and working towards road maps and roadmap visions. -A expert and avid user of Axure, balsamiq, jquery, bootstrap and angular technologies. -Updated libraries from Jquery UI to Bootstrap 3 with minimal impact on the UI and maximizing mobile responsiveness performance and compatibility with Mobile devices.-Mocking up designed with detail using Axure, balsamiq & moqups. Creating clean css code and Jquery/ Javascript mock ups. Designing a geo mapping system that generates heatmaps and presents marker sets. -Custom coding themes for google maps and debugging the API for optimal GIS mapping.
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  • Realpage, Inc.
    Ui Developer
    Realpage, Inc. Sep 2012 - Apr 2014
    Richardson, Texas, Us
    Research existing systems and use heuristic approach to designs for Dashboard Analytic software that deliver optimal UX to Yield Star's large family of clients in the lease and rental market.-Wireframe and POC evaluation of existing Products using user stories, use cases and business requirements. Employing various responsive design techniques, and HTML/CSS/JSP/Jquery/Data Visualization/ API integration, bug fixes, cross browser compliance across desktop and mobile platforms using WCAG 2.0 approach.- Delegating 3 projects in a high paced environment using Agile and Scrum practices.
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  • Kpmg Canada
    Senior Web Producer
    Kpmg Canada May 2011 - Oct 2011
    Toronto, Ontario, Ca
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  • Ehealth Ontario
    Webmaster/Multimedia Gfx Consultant
    Ehealth Ontario Aug 2010 - May 2011
    Toronto, Ontario, Ca
    Ehealth Ontario EHR initiative communication. Handling press release content, videos, presentations of EHR in power point, digital and print media, animation, .Net website development, accessibility standards (WCAG3), CSS, HTML, ASP
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  • University Of Ottawa
    Webmaster - Telfer School Of Management
    University Of Ottawa Aug 2008 - Jun 2010
    Ottawa, On, Ca
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  • Dell Canada
    Senior Support Engineer
    Dell Canada Oct 2006 - May 2008
    Toronto, Ontario, Ca
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  • Umass Boston - College Of Management
    Graduate Media Assistant - Dept Of Audio Video Archives
    Umass Boston - College Of Management Jan 2002 - Dec 2004
    Boston, Massachusetts, Us
    02-04 Various roles in Multimedia, computer systems and services, videography department, grad student assistant - oceanography, physics, chemistry. Three campus live stream class administrator, VHS digitalization, real media web servers, video graphics animation and credited video production of : first tuesday cable program Student alumni services
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  • Teradyne
    System Test Engineering
    Teradyne Jan 2000 - Dec 2000
    North Reading, Ma, Us
    Intern supporting Catalyst and Tiger system testing and development in C++, Linux Solaris Sparc, Test bench, TMS data artifact capture and reports for Lead QA engineers and Sr manager.Analyzed board failures encountered by customers and worked with cross-functional teams to resolve such cases. Developed containment and corrective actions. Supported and lead internal process audit and artifact gathering
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Shakil Rahman Skills

Jquery Php Agile Methodologies Html Software Development Mysql Sql Javascript Scrum User Experience Css Project Management Linux Cms Xml Seo Microsoft Sql Server Mobile Applications Databases Front End Business Intelligence Bootstrap 3 Subversion Flash Html 5 Git Css3 User Interface Design Email Marketing Business Analysis Xhtml Visio Joomla Performance Dashboards Tax Wireframing Product Management Documentation Information Technology Photoshop Illustrator Apache Software As A Service Invision Sketch App Google Maps Api Creative Thinking Mvc Fintech Creative Concept Design

Shakil Rahman Education Details

  • Wentworth Institute Of Technology
    Wentworth Institute Of Technology
    Comp Eng
  • Umass Boston
    Umass Boston
    Comp Sci
  • Harvard Online
    Harvard Online
    Innovations In Healthcare
  • University Of South Florida
    University Of South Florida
    Computer Engineering
  • University Of London
    University Of London
    Gsce
  • Scrum Alliance
    Scrum Alliance
    Agile Scrum
  • Project Management Institute
    Project Management Institute
    Candidate For Pmp
  • Walsh College
    Walsh College
    Management And Operations
  • University Of Ottawa
    University Of Ottawa
    Web At Uottawa | Seo Analytics
  • Nfjs Dallas 2014
    Nfjs Dallas 2014
    Enterprise Software Engineering

Frequently Asked Questions about Shakil Rahman

What company does Shakil Rahman work for?

Shakil Rahman works for Confidential Company

What is Shakil Rahman's role at the current company?

Shakil Rahman's current role is AI Product Manager.

What is Shakil Rahman's email address?

Shakil Rahman's email address is sh****@****age.com

What is Shakil Rahman's direct phone number?

Shakil Rahman's direct phone number is +121443*****

What schools did Shakil Rahman attend?

Shakil Rahman attended Wentworth Institute Of Technology, Umass Boston, Harvard Online, University Of South Florida, University Of London, Scrum Alliance, Project Management Institute, Walsh College, University Of Ottawa, Nfjs Dallas 2014.

What skills is Shakil Rahman known for?

Shakil Rahman has skills like Jquery, Php, Agile Methodologies, Html, Software Development, Mysql, Sql, Javascript, Scrum, User Experience, Css, Project Management.

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