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Shakir Butt Email & Phone Number
Technical Support Engineer II - Developer Support
at
Zoom
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Engineer II - Developer Support
Location
Mumbai, Maharashtra, India
Who is Shakir Butt? Overview
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Quick answer
Shakir Butt is listed as Technical Support Engineer II - Developer Support at Zoom, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Shakir Butt.
Shakir Butt previously worked as Technical Support Engineer - 2 , Voice at Twilio and L2: Network VoIP and Collaboration Engineer at Wipro. Shakir Butt holds Bsc, Information Technology, 8.6 Cgpa from Lala Lajpatrai College Of Commerce And Economics Lajpatrai Marg Mahalaxmi Haji Ali Mumbai 400 034.
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Zoom
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Profile bio
About Shakir Butt
I have an experience of more than 2 years in the VoIP domain with a background in Cisco collaboration tools where I spent two years working on Cisco Unified Collaboration products. (CUCM/UCCX/Unity).Good understanding of ITIL Incident Management Process/Problem Management Process/ ChangeManagement Process.Now, as a TSE -2 Voice at Twilio, I assist customers in deploying voice solutions that drive seamless and reliable communication experiences. I thrive on solving complex challenges and collaborating with cross-functional teams to deliver exceptional results.
Current workplace
Shakir Butt's current company
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5 roles
Shakir Butt work experience
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Technical Support Engineer - 2 , Voice
Current
Jun 2023 - Present
L2: Network Voip And Collaboration Engineer
Manages the configuration, and administration of voice systems including, Call Manager, Unity, and Contact Center.Good Understanding of Voice Gateways and ProtocolsWorking on multiple CHG requests to meet the business requirements.
Oct 2022 - Jun 2023
L1: Network Voip And Collaboration Engineer
Building strong relationships with internal and external stakeholders also maintaining SLA's responsibly with quicker resolutions.Supporting the team on technical issues such as configuring and troubleshooting Cisco IP Phones/Cisco Jabber.
Jul 2021 - Oct 2022
Scholar Trainee
May 2021 - Jun 2021
1 education record
Shakir Butt education
FAQ
Frequently asked questions about Shakir Butt
Quick answers generated from the profile data available on this page.
What company does Shakir Butt work for?
Shakir Butt works for Zoom.
What is Shakir Butt's role at Zoom?
Shakir Butt is listed as Technical Support Engineer II - Developer Support at Zoom.
Where is Shakir Butt based?
Shakir Butt is based in Mumbai, Maharashtra, India while working with Zoom.
What companies has Shakir Butt worked for?
Shakir Butt has worked for Zoom, Twilio, Wipro, and Wipro Limited.
How can I contact Shakir Butt?
You can use AeroLeads to view verified contact signals for Shakir Butt at Zoom, including work email, phone, and LinkedIn data when available.
What schools did Shakir Butt attend?
Shakir Butt holds Bsc, Information Technology, 8.6 Cgpa from Lala Lajpatrai College Of Commerce And Economics Lajpatrai Marg Mahalaxmi Haji Ali Mumbai 400 034.
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