At Deloitte, I work as a Manager/Security Architect in the Cloud Cyber Risk Service practice, specializing in the area of Cloud Security, Data Protection, Mobile Device Management, Productivity, and Collaboration Systems Cyber Security and Risk Management. I am responsible for the delivery of Microsoft cloud cyber risk services for Azure, 0365, EMS, technologies, and supporting cloud cyber risk strategies to our Deloitte clients.I possess expertise includes cybersecurity, governance, data protection, cloud strategy, deployments and operations, technology strategy and architecture, MDM implementations, leading large scale globally distributed operations teams, and migrating from different email platforms to Exchange Online.

With his more than 12 years of experience, Shakir has helped his clients by deploying, supporting and consulting for Microsoft Office 365 and EMS. He is experienced in resolving highly complex issues with his in-depth knowledge about the product including its special features. He makes sure to propose and deliver solutions that are feasible as well as sustainable by thoroughly assessing infrastructure on client's end. Being a part of Microsoft FastTrack team, Shakir has helped his clients take advantage of FastTrack Center Benefit for Office 365 and EMS.

• Help transform the traditional on premises deployment approach to an automated Onboarding Service for customers larger than 150 seats.• Drive the technical execution and provide automation improvements to maintain customer and partner satisfaction during the Deployment phase.• Developing exceptionally strong and transparent working relationships with the aforementioned teams to deliver expected customer and business results.• Troubleshooting skills in connectivity and migrations• Cloud competency understanding of services and the complexity of the issues that arise in migrations and deployment to the cloud.• Analyze, develop and communicate key Onboarding process and technology improvement feedback for Office 365 Onboarding and entire deployment cycle.• Customer and Partner Focus: proven experience driving business impact based on a deep understanding of customer and partner needs.• Strong communication skills to effectively drive recommendations and land priorities across customers, partners, senior executives and across organizational boundaries• Cloud competency: Possess the knowledge and personal conviction to articulate why the cloud and Office 365 in particular is a transformational industry change• Strong problem solving ability ranging from conceptualization to implementation.

Enterprise SupportCloud SupportOffice 365/ ExchangeAzure

Responsible for designing, organizing, modifying, and supporting a company's computer systems. Designs and installs LANs, WANs, Internet and intranet systems, and network segments.• Provide IT support to PC/ MAC users including remote locations• Managing Server versions of 2003, 2008 and 2012 • MS EXCHANGE Administration 2007, 2010, 2013• Symantec Mail Security for Microsoft Exchange• SharePoint Administration and Support• Barracuda Message Archive• Barracuda Spam Filter• Microsoft Lync Server Administration• SQL Administration• WebPDM Install and Support• PRTG Network Monitoring• Provide Training and technical support to Epicor Procurement• Epicor Financial Suit support• ManageEngine Service Desk Plus• ManageEngine AD Audit Plus• Setup and managing daily, weekly, monthly backups of IBM AS400 Quantum loader/ Backup Exec 2012 • Symantec Endpoint Protection 2012 Remote Installation• GFI Land guard 2012 Security Updates• Hyper V• IPSENTRY Network Monitoring Software• WhatsUp Gold IP Switch Network Monitoring• Barracuda Networks SSL VPN 180• Mac Computers• Citrix VDI• VMware ESXi, Hypervisor • Windows 8• VNC Server/ Dameware/ Logmein/ Teamviewer (Prof)

• Provide IT support to PC/ MAC users including remote locations• Managing Servers versions of 2003, 2008 and 2012 • SharePoint Administration and Support• Microsoft Lync Server Administration• WebPDM Install and Support• Provide Training and technical support to Epicor Procurement• Epicor Financial Suit support• Setup and managing daily, weekly, monthly backups of IBM AS400 Quantum loader/ Backup Exec 2012• Symantec Endpoint Protection 2012 Remote Installation• GFI Landguard 2011 Security Updates• Hyper V• IPSENTRY Network Monitoring Software• WhatsUp Gold IP Switch Network Monitoring• Barracuda Networks SSL VPN 180• Mac Computers• Citrix VDI

 Maintain and Support Windows 2008 Server, Microsoft Exchange 2010 and Active Directory. Maintain Shoretel Switch, Shoregear Switch, Pri Switch and VOIP phones. Apply VPN and Telnet skills. Manage and Maintain Cisco Switches and Routers Troubleshooting and provide technical support for local and remote users. Monitor and Maintain IPCop Firewall. Manage, Maintain and Troubleshoot Sonicwall Router. Project Planning and Management. Support and Setup MAS 200 Systems. Maintain, Manage Blackberry Enterprise Server. Setup and manage Terminal servers Setup, maintain and manage Video surveillance system