Shakir Rahman, Mba Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

San Jose, Ca, Us

Palo Alto, Ca, Us

• Took on a data-driven global enterprise data management (EDM) leadership role in a new data catalog division for a Fortune 100 company; resulted in $2.1MM+ benefits in the first year.• Designed and implemented the Alation data catalog tool, yielding 378% ROI over 3 years. Created policies, processes, and procedures that attributed to the payback period of 7.5 months.• Facilitated as product owner on a multimillion-dollar Alation data catalog tool: led to 4 vendor evaluations, 2 pilots, 1 production go-live and successful ongoing adoption for the company.• Championed all deliverables including requirements for processes, training materials, mentoring, and establishing milestones that garnered over 700 users seeing 80% productivity gains with 48 data sources assessed in one year.• Cultivated 12 key performance indicator (KPI) metrics via Power BI and Alation Analytics converted in the success of adoption and data discovery for HP Inc.• Spearheaded cross-functional initiatives to achieve brand alignment. Managed Data Stewards, Domain Owners, and Project Managers to accomplish common goals for Enterprise Data Management; saved $531K for a transformation program for the fiscal year 2020.• Conceptualized design optimization with IT, business sponsors, transformation programs and vendors for data catalog tool. Influenced both domestic and international teams on a $2M project.• Defined vision, allocated budget for 3-year projection and developed deployment plan and adoption roadmap.• Collaborated with hundreds of internal and external stakeholders at staff and executive levels to identify program relevant problems, needs, gaps, and improvement opportunities.• Augmented oversight of staff operations, interviews, policy initiatives, and strategic action planning broadened to 4 to 6 Full-Time Equivalent (FTE) efficiency gain per project over 6 projects in 12 months.

New York, Ny, Us

• Supervised a lead role in the configuration and implementation of interfaces, including financial and non-financial reporting for the Health and Benefits system for Fortune 500 clients.• Monitored, configured, and updated Oracle relational databases using Structured Query Language (SQL) for 18 high profile clients. As well as data manipulation based on positive/negative breakpoints for test execution. Apply knowledge of relational database to write SQL queries as needed for root cause analysis. In addition, configure tables in Oracle Database to ensure account structures and cost rules adhere to requirements. • Directed 5 colleagues from an offshore team: meeting 100% of all deliverables and client retention rate.• Serve as subject matter expert for requirements team with regards to system configuration and best practices. • Create ad-hoc reports using various proprietary applications and tools, such as Data Integrator, Salesforce. In addition, build Data Integrator jobs to output data in 834 HIPPA standard. • Create and execute test scripts by identification/generation of test cases, as well as building intricate unit test plans to ensure all specifications are met. • Implement ETL data import of participant health and benefit data across multiple data warehouses: received, validated, loaded and transmitted EDI eligibility data via 834 file transactions to insurance carriers on average for over 80,000 domestic and international participants and dependents.• Debug system defects and documented root cause analyses to maintain client team metrics for ongoing improvement.

New York, Ny, Us

• Improved, created, and performed Oracle SQL data QA checks steps to ensure 99.9% data accuracy against baseline test. Analyzed and Transformed SQL for data entry, data fetching, and compiling reports.• Held role as Technical Expert in client-facing meetings. Answered questions and providedknowledge of system to clients.• Automated (through Excel spreadsheets) reporting for clients' open cases for the client service team producing a 35% reduction in turnaround time savings.• Simplified a new standard data layout format for HRIS; reduced 50% processing time for the company by integrating standardized modules. Restructured to faster implementations and increased new client adoption rate by 25%.• Orchestrated a repository of 50+ SQL scripts for onboarding analysts to use as a reference point which improved at least 10/hr per week in time savings.• Effectively communicate with team members, internal customers and external customers relating project status, delivery dates and project risks in a professional manner.• Interface with development team and peers to gather the information required, answer questions, and find the most efficient design.• Identified and resolved issues and problems that will affect accuracy of the technical specification.• Ensured technical specifications include testing, documentation and instructions with assistance from Mentor and Project Manager.• Facilitated in developing test criteria and conducting functional system testing.• Provided guidance to Implementation Analysts by entering repetitive and straightforward tasks for them to complete in appropriate work queues and provide appropriate due dates to manage their work accordingly.

Houston, Texas, Us

• Authored SQL queries for data entry, data fetching, and compiling reports.• Developed strategies for client satisfaction via phone, email, and in person.• Introduced procedures and documentation for processes and efficiencies.• Subject Matter Expert of one of Empyrean's largest client• Extrapolated data processing activities for ongoing client services and implemented issue resolution.• Held role as Technical Expert in client-facing meetings. Answered questions and provided knowledge of system to clients.

Houston, Texas, Us

• Transitioned over $3MM dollars in gross dealer concessions.• Transformed SQL scripts to update and audit database for daily operations.• Maintain and revise the MS ACCESS Transition Database to reflect current information about the relationships and procedures of sponsors pertinent to the transition process.• Acclimate new and potential field representatives to the integration process and operational procedures during one -on -one communications.• Conduct conference calls with Transitioning Reps and other Home Office Departments to answer questions and aid the Recruiting staff in affiliating a rep with Next.• Manage consistent and comprehensive documentation of all telephone, email, and fax communications through the means of Customer Relationship Management (Outlook CRM).• Update and track reporting on a daily, weekly, and monthly basis from Transition Forecast Reports to GDC Tracking Reports.

New York, Ny, Us

• Reviewed an average of 640 transactions a week on client’s requests.• Achieved an average of 120% of standard expectations.• Exceeded 98% quality standards in the last 12 months.• Mentored new hires in full scale processing procedures to ensure quality and employee success.• Influenced system testing for all new product releases.• Publicized as principal contact person and initiated new hires inquiries and provided them with success coaching.• Maintained a thorough knowledge of all procedural changes, training updates, new products and system changes and upgrades.• Performed trend analysis to identify new and improved processes.• Collaborated with other members on the quality review team to implement new and improved business processes.

Bachelor Of Arts - Ba, Economics, Minor Information Technology And Business

Master Of Business Administration (Mba), General Business

Coursera Specialization Certificate, Data Science