• Created invoices and processed payments for auto purchases.Inspected vehicles before display or delivery to ensure they meet qualitystandards.•• Prepared paperwork for the transfer of vehicle titles to customers.• Assisted in coordinating delivery of vehicles to customers.Advised customers on financing options and helped them secure loans withbanks or other lenders.•Performed administrative duties such as data entry, filing documents, andmaintaining records.•Monitored daily operations of sales team, including customer service, productknowledge, marketing initiatives.•Attended trade shows, conferences, and other events as a representative of thecompany's brand.•• Utilized SMP software systems to track customer interactions.Followed-up with customers after purchase to ensure satisfaction with theirpurchase experience.•• Ensured compliance with all state laws related to auto sales operations.

Delivered efficient and precise customer service for front lane transactions,prioritizing friendly and quick service•• Resolved customer complaints in a professional manner.• Trained new employees in customer service techniques and store policies.Emphasized customer service excellence through ongoing training of front-lineteam members to improve customer service ratings.•Monitored cash register transactions to ensure accuracy and compliance withcompany policies.•Performed daily audits on registers and safe counts to verify accuracy of funds onhand.•• Ensured adequate staffing levels during peak business hours.