Shakthi Selva Email & Phone Number

Auckland, New Zealand

• Directed end-to-end technical implementation for multiple high-priority projects, including major system upgrades and integrations, enhancing project delivery speed.• Led Agile sprint planning, deployments, and releases, ensuring continuous delivery and minimizing project delays.• Collaborated with multidisciplinary teams, including developers, DBAs, and stakeholders, to resolve technical issues and optimize performance• Developed and delivered comprehensive documentation and training programs, enhancing knowledge transfer and operational readiness for business-as-usual teams.• Managed and supported a portfolio of 50+ critical applications, driving enhancements and maintaining optimal performance, achieving zero critical incidents during tenure.• Implemented technical solutions to complex problems, reducing support ticket volume through proactive problem resolution and automation.• Led Agile-driven projects, coordinating with cross-functional teams to ensure alignment and delivery of key milestones on time and within budget.

Auckland, New Zealand

• Provided expert-level support for applications such as EBMS, Tessitura, and RentalPoint, improving system stability• Managed SQL Server configurations, reducing data retrieval times and enhancing data reporting capabilities.• Developed Crystal Reports for business intelligence, enabling data-driven decision-making and improving reporting accuracy

Auckland, New Zealand

• Developed applications according to policies and procedures.• Documented code changes, tested modifications, and participated in peer reviews.• Maintained timesheets and documented development work.• Engaged in Microsoft workshops and exams.• Developed mobile applications and researched new functionality

Central Singapore /Srilanka / Thailand

About the projectRetailigence is a comprehensive, scalable solution designed for fashion retailers, offering end-to-endfunctionality from Point of Sale (POS) to back-office operations and financial management. Itsupports a wide range of retail sectors, including general merchandise, clothing, footwear, sportsgoods, and fashion items.Key features include POS, real-time data capture, inventory management for style, color, and size,customer loyalty and promotion management, merchandising and purchasing, wholesaling, andfinancial integration. Retailigence provides a unified system that ensures stability and security, idealfor businesses of all sizes, from small shops to large enterprises managing over 40 million SKUs.My role in the project 1.Developed applications according to policies and procedures.2. Implementation and customer handling

Master'S Degree, Computer And Information Systems

Bachelors Degree With Honours,  Bachelor Of Science With Honors In Information Systems