Shakthi Prathap Email & Phone Number

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Led a team of 10 members from cross-functional domains and ensured that project objectives are achieved> Established customer grievance redressal systems, resolved issues, and increased CSAT up to 95%.> Reduced turn-around time by 30% by implementing new processes and redesigning systems.> Generated additional revenue by cross-selling machinery parts to the customer.> Displayed end-to-end project management skills for large-scale projects by coordinating with cross-functional teams and driving production operations with a key focus on optimal resource utilization.> Designed a production plan, analyzed requirements, and helmed stock level and material management initiatives to aid project implementation within SLAs.> Analyzed requirements, selected required materials, and planned in-house manufacturing and procurement.> Optimized the equipment life, post-installation, through predictive and preventive maintenance.> Played a key role in testing and troubleshooting during client interactions and resolved issues.> Delivered exceptional customer service through timely escalation management.> Prepared activity charts for customers and stakeholders and monitored progress by compiling daily reports.> Rendered technical support to the manufacturing team for equipment and after-marker orders/service orders.> Enhanced assembly line efficiency through quality checks, design readjustments, and fulfillment of checklists.> Implemented Health, Safety, Security and Environment standards with a team of 4 members.> Compiled technical reference manual for machinery design.> Acted as a subject matter expert in reciprocating compressor and mentored a team of 8 members.> Designed machine layouts and generated bill of materials for assembly items in Teamcenter engineering.> Evaluated BOM (Bills of Materials) for raw materials and long cycle items.> Conducted requirement gathering analysis and led the project in terms of scheduling and coordination of tasks.

Bangalore

> Maintained an average productivity of 90%+ as an individual contributor and handled 10 projects simultaneously.> Successfully resolved resource allocation issues by carrying out a detailed gap analysis.> Rendered post-production support and ensured excellent customer service.> Reviewed drawings of the team, ensured compliance and maintained quality.> Increased employee efficiency of cross-functional teams by documenting and sharing best practices.> Reduced the redraw process turnaround time by 50% by introducing new methods, practices and systems.> Built long-term relationships with clients> Implemented a new workflow process and decreased the drawing release turn-around time by 50%.> Managed and completed production workload for vacuum metalizing equipment and other service orders.> Offered post-production maintenance of Vacuum coating equipment (PECVD, CVD, and PVD).> Carried out Training Needs Analysis, designed training programs, trained junior engineers, and enhanced productivity by 40%.> Leveraged expertise in Thin film coating, Leak detectors, vacuum furnaces, Vacuum pumps, Vacuum gauges, PVD Coaters, Vacuum practices, and procedures as applicable.

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bengaluru, Karnataka, India

Bsc, Electronics

Master Of Business Administration - Mba, Operations Management;

Post Graduate Diploma In Operations Management, Operations Management