Shakti Kumar Email & Phone Number

Dubai, United Arab Emirates

United Arab Emirates

.Troubleshooting and performing deep level analysis for technical issues..Install, upgrade, support and troubleshoot Windows Server 2008,12.Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime..Troubleshooting network connectivity in a LAN/WAN environment..Requesting and coordinating vendor support..Install, upgrade, support and troubleshoot Windows 7 and 8,10, Microsoft Office 365 and any other authorized desktop applications• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment..Email account administration, i.e., account creation and management and distribution,License assign, lists on Exchange 365..Fault finding to laptops and desktops..Performing basic administrative support duties, as required, to meet specific operational objectives..Responsible for tracking hardware and software inventory..TCP/IP..Self-confidence and interpersonal skills..Planning and organizing skills.

United Arab Emirates

Jalandhar Punjab India

• Camera Installation and Troubleshooting• Installation of the new Hardware and Software systems. Maintaining and repairing equipment. Troubleshooting a variety of computer issues. Helping to configure Network equipment. Offer on-site technical support or via phone, email and remote tool.• Responsible for the configuration and deployment of all PC hardware (Laptop/Desktop/Other). Ensures that the devices are configured to the defined standard. Ensures that all hardware requests are delivered in a timely manner according to guideline.• Knowledge of Printer Maintenance, Trouble shooting of all Type of Networking problem system ,Restore Backup • Hardware, Software Network Troubleshooter• Install and maintain desktop PCs, printers, network switches, OS, applications .• Troubleshooting and solve desktop, storage, network and application problems• Work closely with and provide direct technical support to clients.• Perform configuration, testing and maintenance for supported hardware and software.• Provide training, coaching and device orientation to the users.

Jalandhar Area, India

 Antivirus installation to all desktops and laptops  Fault-finding to laptops and desktops. Provide assistance and support to colleagues in IT-related matters.  Manage Store , IT Assets. Diagnose and quickly resolve a wide range of Windows applications and networking problems to help minimize downtime. Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.

Jalandhar Area, India

• Install and maintain desktop PCs, printers, network switches, OS, applications .• Provide phone, email and onsite IT support and installations• Troubleshooting and solve desktop, storage, network and application problems• Work closely with and provide direct technical support to clients.• Perform configuration, testing and maintenance for supported hardware and software.• Provide training, coaching and device orientation to the users.• Knowledge of Printer Maintenance, Trouble shooting of all type of Networking problem system, Restore Backup , Disk defragmenter

Jalandhar Area, India

• Installing hardware and software systems• Maintaining or repairing equipment• Troubleshooting a variety of computer issues• Configuring computer networks

Jalandhar

• Install, upgrade, support and troubleshoot Windows 7, and Microsoft Office• Installation of any other authorized desktop applications• Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment• Configuration of email profile and ensure successful access• Performs general preventative maintenance tasks on computers, laptops, printers and any other authorized peripheral equipment• Responsible for monitoring, operating, managing, troubleshooting and restoring to service any desktops or laptops that has authorized access to the network

Certified Assessor In Ftns, Information Technology, 72.25%

Jetking Certified Hardware & Networking Engineer, Network And System Administration/Administrator, B

Higher Secondary Education, Art/Art Studies, General, 60.22%

Ccna Short Course, System, Networking, And Lan/Wan Management/Manager

A+ In Hardware (Short Course), Computer Hardware Technology/Technician, 90%

High School Education