Shala Jones Email & Phone Number

As a Customer Experience Specialist, I provide exceptional service and support to tenants, customers, staff and ownership, ensuring their satisfaction and loyalty. I have over four years of experience in customer-facing roles, including Front Office Receptionist at University of Southern California and Concierge at Onyx Apartments. I have developed strong and professional communication skilss via phone, email and in perosn and attention to detail which enable me to handle various requests, inquiries, and issues effectively and efficiently. I am passionate about creating memorable and positive experiences for customers, and I am always eager to learn and improve my skills and knowledge in the field I am in.