Working as a product manager for the Dynamics 365 for Retail service, which provides the retailers an end to end omni channel solution to run their business. Primary owner of key retail features including Price and discount management, Customer interaction management and Loyalty service.• Conceptualized, designed and released the Clienteling capabilities in the Point of Sale (POS). It provides the sales associates with the Machine Learning based customer insights and allows them to capture the key information based on their interaction with the customers. The ability to do clienteling and to complete transactions in the same application helped the sales team to win multiple enterprise deals• Delivered omni channel loyalty capabilities in the product which helped multiple retailers to launch their loyalty programs, thus helping them get loyal customers and win repeat sales • Collaborated with a developer to help bring the time taken to add a sales line from 6 secs to approximately 1 sec in the call center module, thus improving the user experience of the solution• Engaged with implementation partners on various channels such as Yammer, Ideas portal, Communities etc. by answering questions and adding other PM owners as required, to help cultivate a thriving partner community• Presented in various conferences and product webinars to gather feedback and evangelize upcoming and recently released features

Created a windows 8 app as a POC which enables the users to view all of their Focus Areas (i.e. Career Stage Profile (CSP), Career Goals, Commitments, Manager Priority and Competencies) in a single application. Moreover, they can add their daily activities in the tool and map it with any number of the focus areas mentioned above. This helps them in staying focused as they get a clear idea that by doing an activity how it is helping them grow in their careers. Created a POC to better estimate the time and efforts required to migrate a widely used cloud application from MVC3 to MVC4.Enhanced an application named DeployReport.exe for efficient deployment of reports to the SSRS server.

Conducted help sessions to solve problems faced by students in Statistics. Also graded the assignments and exam papers.

Was responsible for maintaining (consulting and defect fixing) the frontend components of SAP products such as Tree control, ALV control, Barchart, Net Chart, Calendar controls. The above controls are built using C++, MFC, ABAP and COM technologies. Was a sole point of contact for customers having issues related to SAP Graphics. Collaborated with SAP partners such as Netronic and Tensegrity to resolve graphics issues in SAP GUI for windows.

Was responsible for coding enhancements, fixing defects, running Whitebox and Blackbox test plans for PowerOrders, SuperBill and EasyScript components of the Cerner Millennium Software. The above components are built using C++, MFC, COM & CCL technologies. Was also responsible for consolidating the available fixes and creating software packages which could be downloaded by the customers.