Shalabh Jain

Shalabh Jain Email and Phone Number

Product Manager at Microsoft @ Microsoft
redmond, washington, united states
Shalabh Jain's Location
Redmond, Washington, United States, United States
Shalabh Jain's Contact Details

Shalabh Jain personal email

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About Shalabh Jain

Creative professional, ingrained with deep customer empathy, and passion to deliver products that provide elegant solutions to customer problems. Over 11 years of combined experience in software development and product management roles; brings a good blend of technical and business acumen to the team.

Shalabh Jain's Current Company Details
Microsoft

Microsoft

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Product Manager at Microsoft
redmond, washington, united states
Website:
microsoft.com
Employees:
189892
Shalabh Jain Work Experience Details
  • Microsoft
    Principal Product Manager
    Microsoft Sep 2022 - Present
    United States
  • Microsoft
    Senior Product Manager
    Microsoft Jan 2013 - Sep 2022
    Redmond
    Working as a product manager for the Dynamics 365 for Retail service, which provides the retailers an end to end omni channel solution to run their business. Primary owner of key retail features including Price and discount management, Customer interaction management and Loyalty service.• Conceptualized, designed and released the Clienteling capabilities in the Point of Sale (POS). It provides the sales associates with the Machine Learning based customer insights and allows them to capture the key information based on their interaction with the customers. The ability to do clienteling and to complete transactions in the same application helped the sales team to win multiple enterprise deals• Delivered omni channel loyalty capabilities in the product which helped multiple retailers to launch their loyalty programs, thus helping them get loyal customers and win repeat sales • Collaborated with a developer to help bring the time taken to add a sales line from 6 secs to approximately 1 sec in the call center module, thus improving the user experience of the solution• Engaged with implementation partners on various channels such as Yammer, Ideas portal, Communities etc. by answering questions and adding other PM owners as required, to help cultivate a thriving partner community• Presented in various conferences and product webinars to gather feedback and evangelize upcoming and recently released features
  • Microsoft
    Software Developer Intern
    Microsoft May 2012 - Aug 2012
    Redmond
    Created a windows 8 app as a POC which enables the users to view all of their Focus Areas (i.e. Career Stage Profile (CSP), Career Goals, Commitments, Manager Priority and Competencies) in a single application. Moreover, they can add their daily activities in the tool and map it with any number of the focus areas mentioned above. This helps them in staying focused as they get a clear idea that by doing an activity how it is helping them grow in their careers. Created a POC to better estimate the time and efforts required to migrate a widely used cloud application from MVC3 to MVC4.Enhanced an application named DeployReport.exe for efficient deployment of reports to the SSRS server.
  • Texas A&M University
    Graduate Assistant
    Texas A&M University Jan 2012 - May 2012
    College Station, Tx
    Conducted help sessions to solve problems faced by students in Statistics. Also graded the assignments and exam papers.
  • Sap
    Senior Software Engineer
    Sap Jan 2010 - Jul 2011
    Bangalore
    Was responsible for maintaining (consulting and defect fixing) the frontend components of SAP products such as Tree control, ALV control, Barchart, Net Chart, Calendar controls. The above controls are built using C++, MFC, ABAP and COM technologies. Was a sole point of contact for customers having issues related to SAP Graphics. Collaborated with SAP partners such as Netronic and Tensegrity to resolve graphics issues in SAP GUI for windows.
  • Cerner Corporation
    Software Engineer
    Cerner Corporation Jun 2007 - Dec 2009
    Bangalore
    Was responsible for coding enhancements, fixing defects, running Whitebox and Blackbox test plans for PowerOrders, SuperBill and EasyScript components of the Cerner Millennium Software. The above components are built using C++, MFC, COM & CCL technologies. Was also responsible for consolidating the available fixes and creating software packages which could be downloaded by the customers.

Shalabh Jain Education Details

Frequently Asked Questions about Shalabh Jain

What company does Shalabh Jain work for?

Shalabh Jain works for Microsoft

What is Shalabh Jain's role at the current company?

Shalabh Jain's current role is Product Manager at Microsoft.

What is Shalabh Jain's email address?

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What schools did Shalabh Jain attend?

Shalabh Jain attended Texas A&m University - Mays Business School, Motilal Nehru National Institute Of Technology, Saint Dominic Savio College.

Who are Shalabh Jain's colleagues?

Shalabh Jain's colleagues are Vivian Li, Marcel Marcel, Milinda Vitharana, Tom Riley, Dr. Joe Shepherd, Nam Nguyễn, Weihua Miao.

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