AeroLeads people directory · profile
Shalbindra Singh Email & Phone Number
Call Center Manager
at
Magellan Health
1 work email found
@hawaiiantel.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Call Center Manager
Location
Kapolei, Hawaii, United States
Company size
Who is Shalbindra Singh? Overview
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Quick answer
Shalbindra Singh is listed as Call Center Manager at Magellan Health, a company with 1808 employees, based in Kapolei, Hawaii, United States. AeroLeads shows a work email signal at hawaiiantel.com and a matched LinkedIn profile for Shalbindra Singh.
Shalbindra Singh previously worked as Contact Center Supervisor at City And County Of Honolulu and IT Help Desk / Call Center Manager at Hawaiian Telcom. Shalbindra Singh holds Bachelor'S Degree, Information Technology from New England Institute Of Technology.
Company email context
Email format at Magellan Health
This section adds company-level context without repeating Shalbindra Singh's masked contact details.
{first}.{last}@hawaiiantel.com
86% confidence
AeroLeads found 1 current-domain work email signal for Shalbindra Singh. Compare company email patterns before reaching out.
Profile bio
About Shalbindra Singh
Shalbindra Singh is a Call Center Manager at Magellan Health.
Current workplace
Shalbindra Singh's current company
Company context helps verify the profile and gives searchers a useful next step.
Magellan Health
7 roles
Shalbindra Singh work experience
A career timeline built from the work history available for this profile.
Contact Center Supervisor
Current- Oversee training, coaching, and performance management for call center staff, fostering a high-performance culture and continuous improvement.- Manage escalations, develop solutions for complex issues, and ensure compliance with service level agreements (SLAs) and other performance metrics.- Developing objectives for the call center’s day-to-day.
Feb 2024 - Present
It Help Desk / Call Center Manager
- Oversee day to day operations from multiple call centers and departments- Build new call centers per customer request- Developing objectives for the call center’s day-to-day activities- Effective resource planning to maximize the productivity of resources- Collecting and analyzing call-center statistics, create report for upper management- Evaluate.
Jul 2020 - Jan 2024
Senior Help Desk Analyst
- Manage all inbound customer Tier 1 and 2 issues with minimal supervision- Manage all aspects of the operations at the helpdesk- Upgrade and maintain all IT hardware / software- Handle all IT outages to minimize customer impact
Jan 2020 - Jun 2020
Incident Manager
Use the ITSM model to report, escalate and drive issues to a resolution. - Assist with changes to IT infrastructure. - Monitor HP Openview / Splunk and other monitoring tools to avoid impact and outages to IT infrastructure. - Monitor call center and identify trends to minimize impact.- Call Center Supervision
Jun 2014 - Oct 2019
Supportline - Lead
- Provide Tier 2 support over the phone to internal Helpdesk - Analysts. Technical support for UHG applications, hardware, VPN and network connectivity issues. - - Manage local and remote Tier 2 analysts - Created/ran/managed helpdesk reports for supervisor and operations managers. - Created and maintained policies and procedures. - Hosted projects to.
Jun 2010 - Oct 2014
Desktop Support Specialist
- Managed resolution of inbound technical calls quickly, professionally and efficiently in Call Center environment. - Diagnosed hardware, software, printing and network connectivity issues, including LAN, WAN, and VPN access in a Windows environment, offering level 1 and 2 solutions over the phone. - Provided Technical support to the customer over the.
Jun 2006 - Jun 2010
Team & coworkers
Colleagues at Magellan Health
Other employees you can reach at honolulu.gov. View company contacts for 1808 employees →
HG
Henry Gabriel
Colleague at Magellan Health
Mililani Town, Hawaii, United States, United States
View →
DC
Diana Chun
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
JL
Jason Liang
Colleague at Magellan Health
Honolulu, Hawaii, United States, United States
View →
JB
Johnny Bailey
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
RB
Robert Baltazar
Colleague at Magellan Health
Waianae, Hawaii, United States, United States
View →
AL
Annie Lee
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
KB
Kalani Brown
Colleague at Magellan Health
Haleiwa, Hawaii, United States, United States
View →
JP
Jorge Phillip Lafradez
Colleague at Magellan Health
Hawaii, United States, United States
View →
JL
Jon Lewis
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
RS
Rowena Santamaria
Colleague at Magellan Health
Hawaii, United States, United States
View →
Henry Gabriel
Colleague at Magellan Health
Mililani Town, Hawaii, United States, United States
View →
DC
Diana Chun
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
JL
Jason Liang
Colleague at Magellan Health
Honolulu, Hawaii, United States, United States
View →
JB
Johnny Bailey
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
RB
Robert Baltazar
Colleague at Magellan Health
Waianae, Hawaii, United States, United States
View →
AL
Annie Lee
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
KB
Kalani Brown
Colleague at Magellan Health
Haleiwa, Hawaii, United States, United States
View →
JP
Jorge Phillip Lafradez
Colleague at Magellan Health
Hawaii, United States, United States
View →
JL
Jon Lewis
Colleague at Magellan Health
Honolulu County, Hawaii, United States, United States
View →
RS
Rowena Santamaria
Colleague at Magellan Health
Hawaii, United States, United States
View →
2 education records
Shalbindra Singh education
Bachelor'S Degree, Information Technology
Education record
FAQ
Frequently asked questions about Shalbindra Singh
Quick answers generated from the profile data available on this page.
What company does Shalbindra Singh work for?
Shalbindra Singh works for Magellan Health.
What is Shalbindra Singh's role at Magellan Health?
Shalbindra Singh is listed as Call Center Manager at Magellan Health.
What is Shalbindra Singh's email address?
AeroLeads has found 1 work email signal at @hawaiiantel.com for Shalbindra Singh at Magellan Health.
Where is Shalbindra Singh based?
Shalbindra Singh is based in Kapolei, Hawaii, United States while working with Magellan Health.
What companies has Shalbindra Singh worked for?
Shalbindra Singh has worked for Magellan Health, City And County Of Honolulu, Hawaiian Telcom, Syscom (Usa) Inc., and Unitedhealth Group.
Who are Shalbindra Singh's colleagues at Magellan Health?
Shalbindra Singh's colleagues at Magellan Health include Henry Gabriel, Diana Chun, Jason Liang, Johnny Bailey, and Robert Baltazar.
How can I contact Shalbindra Singh?
You can use AeroLeads to view verified contact signals for Shalbindra Singh at Magellan Health, including work email, phone, and LinkedIn data when available.
What schools did Shalbindra Singh attend?
Shalbindra Singh holds Bachelor'S Degree, Information Technology from New England Institute Of Technology.
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