Managed and oversee day to day operations for a medium sized law firm.Conducted Monthly Support Staff Meetings, Quarterly and Annual performance reviews, employee performance conversations, training, and personnel management.Created Orientation and Onboarding Schedules for new hires and held weekly, monthly, and quarterly meetings to ensure new hires are getting adequate training to be successful.Constructed all Financial and HR related procedures and improved operational effectiveness by streamlining processes and procedures.Planned Quarterly Events and Annual TrainingHandled all Talent Acquisition searches, three step interview process and offer letters.Financials: Accounts Payable/ReceivableProcessed all firm invoices, Staff CLE events, employee reimbursements, and client refunds.Implemented and Created a Fraud Prevention ProgramImproved Accounts Receivable from < 80% to 98%Performed methodical and extensive preparation of financial reports: Weekly Business Number Report, P&L,

Managed day-to-day business operations. Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members. Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty. Consulted with customers to assess needs, propose optimal solutions and client satisfaction. Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation. Implemented marketing strategies to increase brand awareness and attract new customers within new developments. Generated revenues yearly and effectively capitalized on industry growth.