Manager
Current• Worked closely with Senior leadership.• Developed and documented processes.• Anchored end-to-end process management. • Ensured SLA’s are being followed.• Analyzed data to rationalize variance and share conclusions/recommendations with stakeholders.• Proposed solutions to process bottlenecks by anchoring discussions with cross functional teams.• Ensured proper documentation for all levels of review and communication shared with the Board - templatizing, editing and quality control.• Managed team’s workload as per their workplan and availability.