Providing end to end learning solutions for the India COE and BPO partners- Collaborate with the Regional Community Operations team to deploy product and policy rollouts for Uber India- Work closely with the Global and APAC learning POCs to drive learning strategies for India- Build learning content which is locally relevant to the region- Deep dive into learning and operational metrics to come up with innovative learning solutions to help improve agent performance- Work with HRBP and COE leadership to build manager development programs to help build technical and stakeholder skills

Manage learning for team, Analyze, plan, and execute learning. Own end to end training and work closely with stakeholders. Collaborate with the quality team to identify training gaps and build a plan to create relevant solutions for business. Timely checks on LMS to ensure learners are motivated and challenged.

Facilitate campaign management and policy enforcement. Review all online ads to investigate fraud and ensure policy compliance. Facilitate machine learning through rule-based models. Gather and analyze feedback to improve current and future ad products & advertiser satisfaction. Work cross functionally across sales, marketing and product teams to achieve desired results. Creating campaigns and servicing the top advertisers of Facebook and trafficking the ads through proactive and reactive initiatives to ensure revenue growth.Online advertising TraffickerEnsure Campaigns deliver on pace and in full.Creating quarterly reports to understand the advertising trends of premium ad products.Create collateral to educate and inform advertisers and internal teams.Gather advertiser and sales team feedback to enhance current and future ad products.

Handled various products of Google like Orkut, Blogger, and Chrome extensions and ensured policy compliance. Core products of Google like “Google places” where clients upload their businesses and get it verified through us in the form of Bulk Verification. Worked on Android comments, which dealt with removing spam from the posts made by the android users. While dealing with Chrome extensions took down extensions for different violations like Branding, Spam, Other Abuse, which helped in effective Spam takedowns during the launch of Chrome web-store (extension version of Chrome extension). Collecting information on different kinds of Spam, malware and phishing sites, which are commonly found in these products, and helping the engineers to remove them in bulk. Working on different possibilities to identify any fraud activates, that are happening with different products. Enforce our Terms of Use by carefully monitoring reports of abuse on the site.