Shalini Pradhan Email and Phone Number

Unqork's no-code platform was utilized to develop a web application that streamlined the enrollment process for health insurance plans. The application was designed to capture information from users and automate the verification process, reducing errors and improving the overall efficiency of the enrollment process.• Leveraged Unqork's no-code platform to develop and maintain web applications for health insurance plans, resulting in a 20% reduction in development time and a 15% increase in application quality.• By utilizing SQL, I analyzed large data sets to identify trends and opportunities for improvement in health insurance plans, saving time in claims processing.• Designed and implemented automated workflows using RxClaim to streamline claims processing and ensured timely and accurate payment of pharmacy claims.• Through my proficiency in Microsoft Office Suite, I developed and maintained detailed project documentation and training materials, ensuring successful adoption and utilization of the Unqork platform.

Experienced Business Analyst skilled in mobile and web app design. I worked closely with cross-functional teams to gather requirements, analyze data, and design solutions that met the needs of the business. Using Figma and Invision, I created wireframes and mockups of mobile and web app designs, which were reviewed and approved by stakeholders before moving on to the development phase. • My proficiency in using design tools such as Figma and InVision enabled me to create visually appealing mockups and designs that effectively communicated the project vision to stakeholders.• Figma's ability to generate code snippets and design specs simplified the handoff process to developers.• Invision enabled me to create interactive prototypes which allowed for efficient feedback loops and real-time updates. • By analyzing user feedback and behavior metrics, I identified pain points in the user journey and recommended design modifications to address them.• My proficiency in design thinking streamlined the implementation process and ensured that the final product was aligned with our users' needs and expectations.

Was responsible for overseeing the planning and execution of marketing campaigns. I leveraged my technical skills in Google Analytics, PowerPoint and WordPress to develop effective marketing campaigns.• Using Google Analytics, I analyzed user behavior on various social media platforms and websites to gather insights into their preferences and interests.• I utilized WordPress to create and optimize landing pages for our campaigns, improving the user experience and increasing conversion rates.• Created visually compelling presentations in PowerPoint to communicate the campaign strategy to our team and stakeholders.• I worked closely with clients to understand their goals and objectives, and created custom solutions to help them achieve success.

Partnered with teams across various departments to craft analysis and documentation for Banking and Finance sector projects, focusing on pre-sales efforts like RFPs and proposals. Through strategic analysis and stakeholder collaboration, I significantly contributed to improving our proposal strategy and documentation processes, enhancing our competitive edge and client satisfaction.• Collaborated closely with teams across multiple business units, including Finance, Sales, and Operations, to align project objectives and ensure comprehensive support for customer projects within the Banking and Finance sectors.• Played a pivotal role in the pre-sales process by preparing and refining RFPs and proposals, ensuring they meet client requirements and industry benchmarks, thereby enhancing the potential for project acquisition.• Managed the end-to-end process of document creation, from initial drafting to final approval, ensuring accuracy, completeness, and compliance with both internal guidelines and industry regulations.• Conducted thorough analyses of client requirements to tailor proposals and project documentation, ensuring alignment with specific business needs and objectives in the Banking and Finance industries.