Shalini Reddy

Shalini Reddy Email and Phone Number

Seeking new role capitalizing on outgoing, enthusiastic personality and skills in relationship building, customer service, project management, and (ask me about my) travel planning.
Shalini Reddy's Location
Durham, North Carolina, United States, United States
About Shalini Reddy

Hello and welcome to my new-and-hopefully-improved LinkedIn profile…I’ll be your host.It’s hard to explain how I got here (well, not HERE here), but I’ll do my best. Over the past several years, I helped my parents navigate a devastating illness, loss, grieving, selling a home, grieving, moving into a new-but-temporary place, and – wait for it – more grieving.And laughing through the tears. Celebrating a life well lived, well loved, and well done. (I wasn’t sure how to end that, so I went with the pun.) A legacy I’m proud to carry with me forevermore.After all I’ve been through, I’m thinking of contacting author Robert Fulghum (I checked – according to Wikipedia – he’s still living) to propose a sequel to his “All I Really Need to Know I Learned in Kindergarten.” Working title: “All I Really Need to Know I Learned from Settling My Parent’s Estate.”In any case, I’m in search of a role that leverages my professional skills and interests. (Hobbies and personal interests are next!) (Hold on! I’m going to flip the script and start with what makes me me – besides my DeoxyriboNucleic Acid...)I love:Traveling – and am even known for creating food maps of the best eats for each locale. Reviving childhood hobbies like roller skating, drawing, and sewing and making clothes – I even made a fabulous bridesmaid’s dress!Giving makeup makeovers – so far, for a party, a wedding, and a wedding singer. (And a promotional music video but it didn’t fit nicely in that last sentence, so…)Taking up the challenge of finding the world’s best cinnamon roll (nominations welcome).Now for my professional skills and interests:Love to do:Research Being behind the scenesLike to do:Challenging tasks Learning new things (job related or just for fun/personal)Trying new activitiesEditingFinding ways to make things enjoyable Really good at:Being there for peopleGetting the party started STRENGTHSCollaborationCoordinationCritical ThinkingCustomer ServiceEmpathetic ListeningMicrosoft Office SuiteOnboarding ClientsOrganizationProblem SolvingProject ManagementRelationship BuildingReportingSpoken CommunicationWritten CommunicationInterpersonal Emotional IntelligenceAdaptabilityProficiency with Microsoft Office, Facebook, Instagram, Serena Business Manager (project management tool)

Shalini Reddy's Current Company Details

Seeking new role capitalizing on outgoing, enthusiastic personality and skills in relationship building, customer service, project management, and (ask me about my) travel planning.
Shalini Reddy Work Experience Details
  • Labcorp
    Edi Project Manager
    Labcorp Mar 2016 - Aug 2017
    Burlington, Nc
    Labcorp - EDI Project ManagerMy favorite – and most exciting aspect of this position – was playing a pivotal role in ensuring the success of the go-live process for each and every client.I also enjoyed – and learned a lot about customer service and customer success – by: Talking to and assisting diverse people every day, including internal, clients, and vendors. Managing 30+ implementation projects for unidirectional and bidirectional interfaces. Facilitating conference calls and coordinating with stakeholders to install, test, and validate the interface connectivity. Coordinating with the Labcorp team and vendors to ensure the entire Go-Live process went smoothly.Role required strengths in: Project Management, Time Management, Communications, Empathic Listening, Customer Service, Emotional Intelligence Adaptability
  • Dell
    Senior Associate, Healthcare & Insurance Operations
    Dell Sep 2015 - Mar 2016
    Raleigh-Durham, North Carolina Area
    In this position, my main role was to determine claim processing protocols and apply the correct policies to the claim. The highlight of my day was interacting with team members and internal departments to resolve issues and accurately process claims.
  • Blue Cross Blue Shield Of North Carolina
    Claims Professional
    Blue Cross Blue Shield Of North Carolina Sep 2014 - Sep 2015
    Raleigh-Durham, North Carolina Area
    In this role, my responsibilities included:Learning, using, and helping team members with multiple systems and screens for obtaining and recording claim information.Learning and adapting to new systems and processes.Identifying areas of concern that might compromise member, provider, and group satisfaction; and handling and/or escalating problems.Recognizing claims that suggested a potential issue or problem with the claim system’s configuration or provider contract configuration. (And handling and/or escalating problems…)
  • Fidelity Investments
    Financial Representative
    Fidelity Investments 2011 - 2013
    My primary role was to assist retirement plan participants in the selection of services best suited for their financial goals. I found the research into each client’s account, to find the best options for them, was always very interesting and made each phone call unique. Overall, I provided service on 70+ calls per day from participants needing assistance with their 401k plans; and handled a variety of situations and conversations driving towards a resolution that was suitable for all stakeholders.Role required strengths in:Empathic listeningAdaptabilityCustomer service

Shalini Reddy Education Details

Frequently Asked Questions about Shalini Reddy

What is Shalini Reddy's role at the current company?

Shalini Reddy's current role is Seeking new role capitalizing on outgoing, enthusiastic personality and skills in relationship building, customer service, project management, and (ask me about my) travel planning..

What schools did Shalini Reddy attend?

Shalini Reddy attended North Carolina State University.

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