Shalini Billa Email & Phone Number

Singapore

Singapore

• Analysis, development and evaluation activities:
• As part of the improvement of the IAM team's tools and processes, analyzes the existing tools andprocesses, expresses the proposals for evolutions.
• Expresses the needs for functional evolutions of the SAM tool (Sailpoint) in accordance with AZQore'scustomers' requests, information system evolutions and access rights management compliancerequirements.Organization.
• Ensures that the SAM tool (Sailpoint) is running smoothly on a daily basis.
• Functionally sets up and administers the S2i-BI Access Rights Management (CMC) tool so that the IAMteam can process access rights requests.
• Writes and updates work instructions for the IAM team.

Singapore

• Infrastructure Engineer, Microsoft and VDI/Citrix Expert for IT Infrastructure.Responsibilities:
• VDI Implementation and Optimisation, Citrix Administration (publishing Apps).
• VMWare administration – VCSA Appliance and ESXi patching.
• Provide second and third level support for BAU Operations and on-going projects.
• Supports the deployment of solutions that meet business demand.
• Nutanix Infra maintenance and administration.

Singapore

• Schroders delivers a broad range of investments designed to meet the diverse needs of institutions, intermediaries and high net worth individuals.Role: Platforms BAU Operations and Projects Responsibilities:
• Installation, maintenance, administration and support of APAC Wintel server estate within a global team.
• Test scripts and tools to automate operational support processes, improving efficiency, reliability, responsiveness, and ability to scale. Deliver automation at every opportunity.
• Managing Active Directory, Windows Server 2016/2012/2008, Citrix XenApp, VMWare, SCCM, and PowerShell.
• Supporting Nutanix, Cisco UCS, HP blades, Pure Storage, Rubrik, EMC VMAX/VNX, Sophos, Enterprise Vault, and Netbackup.
• Review operational services of both in house and external providers to ensure standards are maintained.

Singapore

• Fujitsu is a global service provider of information technology and communications solutions. Project: JOC (Supporting Japan Operations Customers)Responsibilities:
• Supporting VMWare Infrastructure that includes new VM creation, modification, vMotion, troubleshooting VM and ESXi Host related issues.
• Deploying OVF templates, Configuring virtual machine hardware and options
• Supporting complete end-to-end delivery methodology to ensure maximum performance and availability to the customers.
• Installing and configuring new ESXi servers to data centre.
• Managing data centre using vSphere client and web client.

Singapore

• Project: UBS – A3 (IT Anywhere) Ops Centre L2 – Hosted End User Computing ServicesTechnical Lead for Ops Centre providing End-User Computing support, Incident and Problem Management collaboration for UBS AG – the.
• Implementation & administration of Citrix XenDesktop 7.6 on VMware platform.
• Managing Virtualization Environment using VMWare ESXi.
• Daily Infra Checks, Managing ESX hosts, Data stores and Virtual Machines.
• Supporting\Providing L-2 level of support pertaining to any user issues on VDIs.
• Problem Management – identify, analysis, involve issue owner.

Singapore

• Project: UBS – HEUS Change & ImplementationResponsibilities as Citrix Administrator:
• Level 2 support for end-user Citrix connectivity issues. Issues range from end-user desktop related to Citrix server issues.
• Administration of Citrix XenApp Form: 4.0, 4.5, 6.0, 6.5. Manage Load Management and check Load evaluators.
• Install Microsoft released patches and the application packages on the servers via Installation Manager and the Deployment tool.
• Install, maintain and monitor Citrix 4.0, 4.5, 6.0, 6.5 sever and ensure they are up-to date with the latest roll-up hot fix and services packs as well.
• Check the data space issues on the servers. Patch Deployment on Windows servers as per various tools.

Singapore

• Project: UBS - VDS & Remote Compute - Hosted End User Computing Services.Virtual Desktop Engineer for RCAS VDS providing remote computing support, management of Virtual Desktop \ Servers for UBS. HEUS provides.
• Implementation & administration of Citrix XenDesktop 5.0, 5.6 on VMware platform.
• Managing offshore/onsite technical teams globally to ensure smooth day to day operational support and facilitate infrastructure improvement for midrange platforms.
• Interacting with business to identify application requirements. Effective customer interaction and vendor management to ensure strict adherence.
• Review daily unplanned outages, root cause analysis of system failure. Prepare technical documentation and offshore-onsite training.
• Remediation, Compliance check and reporting within the defined framework.

Bachelor Of Technology - Btech, Computer Science, First Class

Schooling, A+ Grade