Shalini Chandilla Email & Phone Number

British Columbia, Canada

British Columbia, Canada

• Assist in the organization of HIV/ HepC workshops• Collaborated with team members for event success• Write reports from workshop information and feedback• Create Excel Spreadsheets to standardize data entry, participant time-sheets• Design volunteer questionnaire• Prepared volunteer duties descriptions• Coordinated volunteer scheduling• Communicate with diverse cultures and languages• Managed Social Media content and design• Drafting and Sending invites to the exhibitors• Assist in the marketing and Organizing the Community events

Administration• Completed day-to-day administrative and facility operations by managing tasks in order of priority• Provided ongoing feedback and encouragement building competency with the team• Nurtured trust and confidence, resulting in a highly engaged team, low absenteeism and minimal attrition rate• Recognized for transforming teams with conflict into high efficient functioning teams• Promoted a positive and productive work culture resulting in increased client satisfactionEmployee Coordination• Educated and trained staff on procedures and methods• Responded to, phone, email and in-person queries with do care, resulting in highest client satisfaction score• Resolved technical and non-technical issues, using different technologies and research methodologies • Anticipated user needs and reactions winning over conflicted and irate people with genuine empathy • Used client-oriented attitudes, awarded as a top agent on the team• Informed clients about different services of organisation providing confidence in their choicesDatabase & Record Management• Maintained records of surgical pathology specimen, dissections & detection• Performed daily accounting procedures for accounts receivable/payable using computer software• Maintained client’s health records in the system and submitted comprehensive reports to Senior Management • Analyzed data for error and reported problems with the data• Responsible for completing all pathology paperwork & submitting to the management for review

New Delhi Area, India

Project Trainee in a pathology laboratory under different departments

Career Development Practioner

Master'S Degree, Biotechnology

Bachelor'S Degree, Biochemistry

Science