• Identify present and future training needs.• Content development and management focusing on digitalisation of all the training materials.• Working on Instructional designing tools like Captivate, InDesign, Premiere, Powtoon• Identify process trainers, conduct Train The Trainer (TTT) and certifying them as trainers• Monitor and evaluate training program’s effectiveness and success• Stakeholder management for the site training• Competency mapping for all the process of Commercial sales• Scheduling training sessions, organizing logistics and managing the course enrolment• Oversee training programs that include E learning modules and trainer based sessions• Responsible for New Hires onboarding training program• Creating lesson plan for each process in line with the process managers and the specific BPOs• Contribution towards E Magazine representing the Commercial sales process• Responsible for implementing cost leadership in Training and Development and employee engagement activities

• Work out effective strategies to penetrate target segment and appoint potential Training Partners, and thereafter extend support through the Regional / State Managers to ensure enrollments for the various skill programs offered.• Competency mapping, Gap Analysis, Functional Training, Process Training, Training Evaluation, Training calendar preparation, In-house and outsourced training management etc.,• Provide Train the Trainer on all the aspect to be covered• Ensure the contractual obligations are fulfilled and monitor the overall progress of training delivery, assessment and course completion across the Centers.• Providing guidelines for Monitoring and administrating the center operation set up and interface / PR with the Training partners • Guiding the Regional / State Managers to ensure efficient implementation support to the Training Partners by setting the targets. Also ensure the required support for the Training Partner is rendered by the local representatives. • Planning, organizing and executing effective training programs for the Training Partners and their staffs.• Audit of timely sign up, installation & fee if any from the Training partners.• Assessing the potentiality of individual Training partners, through various surveys & feedback from the team members across the Skill centers and suggest improvement needs.• Manage the project budget and control over the expenses in order to ensure high profit ratio.• Provide feedback and recommend the course content requirements of various locations. • Ensure the achievement of placement targets if any.

• Content development for Pragati Center for retail Excellence, A Spencer’s Retail training Institute.• Responsible for preparation of modules for Learning and development activities.• Preparing training calendar as per requirement from each state heads.• Competency mapping, Gap analysis, Training, Post training evaluation.• Preparing content for National training named National initiative every month.• Creating training content for various levels of employees in organization.• Identify and improvise the training contents and redesigning training modules according to industry standards.• Delivered Training to Executives, lower management and mid management teams.

• Involved in the management and maintenance of working capital• Formulating procurement strategies.• Managing the Top-line and Bottom-line deliverable• Responsible for Procurement and Finalization of Promotions• Review pricing opportunities on a regular basis, looking at competitors and formulate pricing strategies• Enhancing the penetration of the bill for the category• Manage inventory flow into business to hit monthly targets, drive sales and minimise risks• Handling and resolving customer related issues • Carrying negotiation for margin and other required parameters for net profits• Working with distribution team and sales team to co-ordinate supply and sales • Developing and maintaining all the assortments and category • Managed around 65 Vendors• Handled Dairy Chilled and Frozen, Fish and Meat and Fruits and Vegetables category.