Shallis Strickland Email & Phone Number

Greater Atlanta Area

Greater Atlanta Area

Performed quality assurance, system integration, and user acceptance testing facilitating on-time ‘go-live’.Analyzed business requirements and developed use cases for software development.Communicated client’s business requirements by constructing easy to understand data and process models.Identified areas for both immediate and long-term quality and.

Greater Atlanta Area

Investigate and triage client data flow issues.Create impact assessment of current business on client users. Analyze business processes and create documentation to support those processes.Validate platform transition implementation by preforming system analysis, databaseupdates, testing and creating post implementation documentation. Act as liaison with.

Greater Atlanta Area

Develop and thoroughly test medical policies. Analyze and troubleshoot erroneous results to determine root cause.Evaluate Pre/Post test results of client files to ensure accuracy and quality.Maintain testing team metrics.

Tampa/St. Petersburg, Florida Area

Determined a patient's candidacy for surgery.Collected and entered patient information into medical service software system.Navigated multiple systems while on the phone to respond to patient inquiries.Kept records of customer interactions and provided information about services.

Tuscaloosa, Alabama Area

Answered telephone, screened and directed calls.Directed visitors and clients.Trained new employees and updated file system.Answered parent/student queries regarding the university.

Tuscaloosa, Alabama Area

Organized and maintained medical records.Completed insurance audits, compiled statistics and patient billing.Analyzed current physician and staff insurance policies.Drafted and presented reports and new company policy to physicians and staff.