Managing day-to-day operations as well as the operations team and operations departmentEnsuring that organizational processes remain legally compliant with regulations and standardsDeveloping and implementing operational policies and procedures to ensure efficient and effective operationsMonitoring the performance and productivity of employees and teams, providing coaching, training, and feedback to improve performanceWorking cross-departmentally to ensure that all operations are aligned with organizational objectives

Specialist in developing and assisting with well drafted quotations on various projects in a timely mannerEffective record keeping of all PO’s received and BOQ’s submitted for future referencesHandling all Overseas, local Shipments & arrange delivery of goods to clientsHandling and maintaining invoicesHandling executive office paperworkReceiving and handling all calls received on the company board lineCoordinate with suppliers & Client to ensure timely delivery of goods and servicesDevelop and maintain relationships with suppliers and customersMaintain records on purchases, including cost analysisSuccessfully managed a broad range of secretarial DutyMaintained a strong client & supplier database to build lucrative, long-term relationships

Forming and maintaining employee recordsUpdating databases internally, such as sick and maternity leavePreparing and amending where necessary HR documents, i.e. employment contracts and recruitment guidesCommunicating with external partnersReporting regularly on HR metrics, such as company turnoverBeing the first point of contact for employees on any HR related queriesAssisting with payroll by providing the department with relevant employee information, i.e. holiday and sick days takenProvide ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projectsManage executive calendars, strategically coordinating meetingsCompose and proofread memos, letters, reports, and providing accurate, concise, and error-free communicationHandling Petty cash, month end accounts reconciliations & staff over time allocationsEntering entire invoice data to ERP system (Zero, Sapaad, Monday ZenHR) & maintain the data base.Preparing staff Visa and Medical reports (BFH, OHC)Worked for the below prestigious projects direct and Indirect

• Conducting web based interactive product demonstrations for customers.• Providing a high level of customer service to assigned clients.• Communicating with high profile clients.• Giving clients support during all stages of a sale.• Keeping accurate records of all sales and prospecting activities.• Advising customers when they are making purchase decisions.• Resolving customer complaints and disputes.• Assisting walk-in customers find what they are looking for.• Responding to pricing enquiries.

 Assists customers with product information and up selling Generate start of day and end of day sales reports Responsible for record keeping and inventory Cashiering  Handling store petty cash, Banking and all documentation,

Coordinating with clients regarding the placementsAdvertising job vacancies on the internet & newspaperInterviewing candidates and scheduling for interviewsCoordinating with local and overseas clients regarding recruitment's positionsFilling and handling all documentations and admin work

• Updating all reports and sending the updated spread sheet to the concerned people in Cargo Care Logistics on weekly basis.• Handling and preparing required documents for import and export shipments (POD, BOL).• Coordinating with clients regarding any queries and issues via phone and email.• Arranging the transport for pickup and delivery of the shipments.• Filling and handling all documentation.