-Consult with management to identify new market segments for the company to target – initially focused on ITDM & Healthcare groups.-Obtaining project bids from vendors on RFQ’s & negotiating with them on cost to ensure optimal profit margins.-Create ad hoc reports/presentations, online Dashboards, KPI’s, SLA etc.-Develop and maintain relationships with online & Offline data collection agencies on various projects.-Collaborate with media BDD’s and BDM’s to identify primary research needs at their largest accounts-Communicate regularly with vendors on project status and provide strategic guidance for successful project completion.-Maintains work process flows by coordinating information and requirements with related operational departments.-Design, execute and manage report writing and presentation to ensure schedule and budget requirements are met to ensure company growth and profitability.-Make personnel decisions regarding hiring, compensation, promotions, discipline and termination of operational support staff in accordance with company policies.

-Maintains work process flows by coordinating information and requirements with related operational departments.-Provide support to the research team members, and develop proposals and participate in client communications and vendors.-Helps in administer global exhibitions.-Design, execute and manage report writing and presentation to ensure schedule and budget requirements are met to ensure company growth and profitability.

- Responsible for ensuring the Store consistently achieves or exceeds sales.- Guarantee consistently high standards of customer experience within the Store.- Directly responsible for Loss Prevention compliance within store.- Maintain physical condition of the store according to relevant guidelines and communicate in a timely manner. - Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Retail Manager/Regional Director.- Handling cash & petty cash.- Making daily,weekely & monthly reports.- Imparting training and development to the employees and salespersons.

- Troubleshooting Desktop /Laptops related queries of US customers Over Phone which involves working in different time zones & take calls from US customers and initiate the right response to them, positively and professionally. - Deal with a wide range of products using a powerful information database. - Provided remote solutions to problems, probe problems and explain the solution in such a way that non-technical users understand.