Customer Service Representative January 2022 – PresentResponsibilities:1. Excellent handling of Point of Sale (POS) and finalizing the sale cycle paired with excellent customer service2. Confer with customers in person or by telephone in order to provide information about products and services3. Resolve customers' service or billing complaints by exchanging merchandise, refunding or adjusting bills4. Monitor market trends and understanding customer demands.5. Sourcing and maintaining store stock according to sales targets.6. Safe and effective handling of store goods deliveries7. Merchandise and price marking of shelves8. Liaising with management for customer queries and service9. General maintenance of store or Kiosk.

Responsibilities: 1. Review and analyze system specifications collaborate with QA Engineers to develop effective strategies and test plans2. Execute test cases (manual or automated) and analyze results3. Evaluate product code according to specifications.4. Create logs to document testing phases and defects5. Report bugs and errors to development teams6. Help troubleshoot issues7. Conduct post-release/ post-implementation testing8. Work with cross-functional teams to ensure quality throughout the software development lifecycle

Responsibilities:1.Consolidating test results in consultation with. Senior Software Testing Engineer writing certification reports2. Preparing software testing plans3. Building and executing Automated Test Scripts4. Support software testing projects along with the Test Engineer5. Using manual and automation tools to deliver high-quality web application testing activities