Shaman Ali Email and Phone Number

o Identify and assess customers’ needs to achieve satisfaction Manage large amounts of incomingo phone callso Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutiono Keep records of customer interactions, process customer accounts, and file documents

• Successfully conducted needs assessments, baseline, and periodic studies, articulately reporting findings to stakeholders.• Efficiently gathered data concerning WASH conditions from community volunteers, providing detailed reports to the leadership team.• Spearheaded daily hygiene promotion initiatives, encompassing home visits and community engagement sessions.• Diligently integrated gender, protection, HIV, and environmental considerations into program… Show more • Successfully conducted needs assessments, baseline, and periodic studies, articulately reporting findings to stakeholders.• Efficiently gathered data concerning WASH conditions from community volunteers, providing detailed reports to the leadership team.• Spearheaded daily hygiene promotion initiatives, encompassing home visits and community engagement sessions.• Diligently integrated gender, protection, HIV, and environmental considerations into program activities.• Facilitated mapping exercises and effectively managed hygiene promotion and protection activities. Show less

o Identify and assess customers’ needs to achieve satisfaction Manage large amounts of incomingo phone callso Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutiono Keep records of customer interactions, process customer accounts, and file documents