Shamar Betts Email & Phone Number

As a cybersecurity student at Western Governors University, I've cultivated a robust foundation in cybersecurity and information assurance, complemented by certifications like CySA+, Pentest+ and Linux Essentials. With five years of hands-on experience as a Technical Support Specialist at Apple, I've successfully troubleshooted and resolved diverse hardware and software issues on Apple devices. During this time, I also played a pivotal role in training and mentoring new team members, contributing to the overall efficiency of our support team.My passion for learning and readiness is evident in my commitment to staying abreast of the latest trends and developments in the cybersecurity field. This, coupled with my adeptness at fostering inclusivity and building relationships, positions me as a valuable asset in any cybersecurity role. I am eager to apply my technical expertise, customer service skills, and cybersecurity education to protect digital assets and networks, contributing to the success of organizations and individuals in the cybersecurity landscape.

Listed skills include Adobe Premiere Pro, Microsoft Office, Adobe Illustrator, Microsoft Word, and 14 others.