Sha-Mayne Chan

Sha-Mayne Chan Email and Phone Number

Innovating at the intersection of human-centric design and generative AI @ Friyay.ai
Sha-Mayne Chan's Location
Sydney, New South Wales, Australia, Australia
Sha-Mayne Chan's Contact Details

Sha-Mayne Chan personal email

n/a
About Sha-Mayne Chan

Innovating at the intersection of human-centric design and generative AIABOUT FRIYAYAs the co-founder of Friyay, I'm on a mission to revolutionise how small and medium-sized businesses (SMBs) operate in the age of AI. We help SMBs autopilot their processes and systems using generative AI, allowing them to focus on what matters most.At Friyay, we're not just implementing technology – we're reimagining work itself, making every day feel as exciting and productive as a Friyay. We leverage cutting-edge AI to:• Redesign customer experiences• Optimise operations and systems• Free up time for more meaningful work• Explore the possibilities of human-AI collaborationABOUT MEMy journey in the world of design and technology has been one of constant evolution and adaptation. From my early days as a graphic designer (pre-computers), to co-founding a strategic branding company, to my current role at the forefront of generative AI, I've observed and adapted to the changes brought by technology to how we work and live – always driven by a desire to create meaningful change.With over 30 years of experience, I've worked with diverse organisations, from startups to global corporations. I've led teams in designing and delivering business transformations and digital products that reshape how people work and live. My approach? Design-led, human-centred innovation.What drives me? Solving complex problems with simplicity. By deeply understanding both business and customer needs, I identify opportunities, imagine possibilities, and translate them into actionable outcomes. My goal is to create products, systems, and teams with purpose and meaning, always with an eye toward positively impacting the world.LET'S CONNECTI love to connect with fellow innovators, business leaders, and anyone excited about working and living better. Whether you're looking to enhance your business with AI or simply explore the future of work, let's chat.Are you ready to bring the Friyay spirit to your business? Let's explore how we can use human-centric design and AI to create more efficient, effective, and fulfilling work environments so that you can focus on what matters most.

Sha-Mayne Chan's Current Company Details
Friyay.ai

Friyay.Ai

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Innovating at the intersection of human-centric design and generative AI
Sha-Mayne Chan Work Experience Details
  • Friyay.Ai
    Co-Founder
    Friyay.Ai Aug 2023 - Present
    Sydney, New South Wales, Australia
    Friyay.ai is a generative AI studio. We help businesses operate more effectively and efficiently. By leveraging advanced generative AI tools, technologies, and techniques, we enhance both employee and customer experiences.Applying a human-centred approach to ensure lasting engagement, we assist you with your AI strategy and roadmap, develop customised AI prototypes and products, and provide the necessary training for successful implementation.Our mission is to help businesses… Show more Friyay.ai is a generative AI studio. We help businesses operate more effectively and efficiently. By leveraging advanced generative AI tools, technologies, and techniques, we enhance both employee and customer experiences.Applying a human-centred approach to ensure lasting engagement, we assist you with your AI strategy and roadmap, develop customised AI prototypes and products, and provide the necessary training for successful implementation.Our mission is to help businesses navigate the world of generative AI, cut through the noise, and identify opportunities that can supercharge your business.Why opt for Friyay.ai? In an AI-augmented world, the traditional work week undergoes a seismic shift. We help divert your team's focus away from monotonous, mundane tasks, allowing them to concentrate on the rewarding and impactful aspects of their roles and boost their creativity and inspiration. In essence, we make every workday feel as exhilarating as a Friday, embodying the spirit of 'Friyay' every day. Show less
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  • Stone & Chalk
    Director Advisory Services
    Stone & Chalk Dec 2023 - Jun 2024
    Sydney, New South Wales, Australia
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  • Stone & Chalk
    Director Advisory Services
    Stone & Chalk Sep 2022 - Nov 2023
    Sydney, New South Wales, Australia
    Stone & Chalk plays an integral part in accelerating the progress of technology in Australia. We support and work with startups, scaleups, corporations, the government and the broader ecosystem (including experts, investors, mentors and universities) to drive emerging tech innovation for positive impact.Advisory Services' purpose is to help businesses grow by bringing the startup inside – so that we can transform Australia into a sustainable, technology-driven economy.
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  • Rightpoint
    Director, Experience
    Rightpoint Jul 2020 - Aug 2022
    Sydney, New South Wales, Australia
    Rightpoint is a global experience company and part of Genpact.We create digital-first experiences that bring organisations closer to people. We’re grounded in innovation, focused on transformation and relentlessly curious. Our start-up mindset, the fusion of strategy, consulting, and employee and customer experience expertise enables us to accelerate our client’s businesses through designing the products, services, and experiences valued by their customers.As leaders in creating unique… Show more Rightpoint is a global experience company and part of Genpact.We create digital-first experiences that bring organisations closer to people. We’re grounded in innovation, focused on transformation and relentlessly curious. Our start-up mindset, the fusion of strategy, consulting, and employee and customer experience expertise enables us to accelerate our client’s businesses through designing the products, services, and experiences valued by their customers.As leaders in creating unique and meaningful employee and customer experiences, and global leaders in business operations, we crucially align digital, processes, and employees to transform our customers into successful digital-first companies. Show less
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  • Genpact
    Senior Principal Experience Designer
    Genpact May 2018 - Jun 2020
    Sydney, Australia
    Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our expertise in running end-to-end operations for Global Fortune 500 companies.
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  • Uts Hatchery
    Facilitator/Coach And Showcase Judge
    Uts Hatchery Mar 2018 - Jun 2018
    Sydney, Australia
    Facilitating sessions and coaching 50 aspiring entrepreneurs and intrapreneurs at Hatchery Ideate, from vision to MVP.UTS Hatchery is designed to educate and launch the entrepreneurs and intrapreneurs of tomorrow. The Hatchery Ideate program teaches participants the mindset and skills necessary to create change within an organisation or to start their own business.
  • Alive Co
    Senior Business Designer
    Alive Co Aug 2016 - Apr 2018
    Sydney
    Alive is a design-led digital product company. Our purpose is to help create the future of work. By combining design with technology, we help organisations create products, services and experiences that change how they engage with customers and employees – solutions to help them create new value and competitive advantage.Responsibilities:• Help organisations strategise, define, and ideate where digital products can be used to transform and solve business problems.• Lead the… Show more Alive is a design-led digital product company. Our purpose is to help create the future of work. By combining design with technology, we help organisations create products, services and experiences that change how they engage with customers and employees – solutions to help them create new value and competitive advantage.Responsibilities:• Help organisations strategise, define, and ideate where digital products can be used to transform and solve business problems.• Lead the design, development, delivery and product management of digital products using a human-centered design approach, research and data insights, and lean practices – from pre-sales through to launch and support.• Lead and collaborate with clients, stakeholders, users, and cross-functional teams of UX/UI designers, business consultants and development teams. Show less
  • Alive Mobile Group
    Manager – People And Performance
    Alive Mobile Group Jul 2014 - Aug 2016
    Sydney, Australia
    Lead and managed People and Performance in the following:• Culture-led – employee engagement and measurement, wellness program, events and functions.• Performance – strategic and performance framework, compensation benchmarks and process, employee development framework, process improvement and strategic initiatives.• Human Resources – workforce strategy and planning, recruitment/onboarding/exits, and employee policies and processes. • Operational and organisational –… Show more Lead and managed People and Performance in the following:• Culture-led – employee engagement and measurement, wellness program, events and functions.• Performance – strategic and performance framework, compensation benchmarks and process, employee development framework, process improvement and strategic initiatives.• Human Resources – workforce strategy and planning, recruitment/onboarding/exits, and employee policies and processes. • Operational and organisational – systems integration and process implementation. Show less
  • Alive Mobile Group
    Head Of Business Design
    Alive Mobile Group Jul 2012 - Jul 2014
    Sydney, Australia
    See 'Senior Business Designer' above.
  • 2Birds Design Group
    Co-Founder & Director
    2Birds Design Group 2003 - Jun 2012
    Sydney, Australia
    Strategic branding and design company with vision to design meaningful brands with clarity and heart.Responsibilities:Managed the creative and strategic direction of the company: leadership, creative director, brand identity strategist and designer, accounts management, business development, project and production management, company systems and processes (HR, ops, finance).
  • Precinct Design
    Design Director
    Precinct Design 1999 - 2003
    Sydney, Australia
    Brand Identity and Marketing Communications AgencyResponsibilities:Responsible for creative and design direction, leading and managing design team for branding and design projects across company.
  • Pentagram
    Senior Designer
    Pentagram 1995 - 1998
    New York
    World’s largest independent design consultancyResponsibilities:Responsible for designing brand identity and communications, and project management from concept to completed project. Responsible for hiring and managing company freelancers and interns.
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Sha-Mayne Chan Skills

Leadership Lean Transformation Product Development Product Management Mobile Applications Cross Functional Team Leadership Mentor Strategy Lean Software Development Design Thinking Design Sprints Workshop Leadership Design Workshops Product Design Experience Mapping Service Mapping Brand Development Branding And Identity Brand Strategy People Management

Sha-Mayne Chan Education Details

Frequently Asked Questions about Sha-Mayne Chan

What company does Sha-Mayne Chan work for?

Sha-Mayne Chan works for Friyay.ai

What is Sha-Mayne Chan's role at the current company?

Sha-Mayne Chan's current role is Innovating at the intersection of human-centric design and generative AI.

What is Sha-Mayne Chan's email address?

Sha-Mayne Chan's email address is sh****@****.com.au

What is Sha-Mayne Chan's direct phone number?

Sha-Mayne Chan's direct phone number is +614010*****

What schools did Sha-Mayne Chan attend?

Sha-Mayne Chan attended School Of Visual Arts, University Of Sydney, The Australian National University.

What skills is Sha-Mayne Chan known for?

Sha-Mayne Chan has skills like Leadership, Lean Transformation, Product Development, Product Management, Mobile Applications, Cross Functional Team Leadership, Mentor, Strategy, Lean Software Development, Design Thinking, Design Sprints, Workshop Leadership.

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