Shamecca Johnson Email and Phone Number

Basic clerical skills: faxing, filing, answering all called and forwarding to the person of interest.Answer and sending emails.Knowledge of all products sold in warehouse.Running errands.Submitted work orders. Responsible for clean work area

Work in quiet area free of any and all distractions and noises.Answer all inbound calls.Problem solving skills.Help customers get on payment plans if account is behind. Provide customers with information for government funding programs. Accept credit, debit and check by phone payments. Follow FACTA and keep customers information safe at all times.

Opening and closing store.Greeting customers.Offer product or promotion at the time.Open mobile,cable, home phone and internet services.Issue work orders.Issue shut off notices if behind on payment or per customer request.Excellent problem solving skills.Lightly over see new hires. Meet quota of the month.Work with two different systems. Upkeep on inventory.Responsible for all cash, credit/debit money orders and check transactions on my draw.

Responsible for opening and closing the store.Answering store phone with great customer service.Stocking shelves making the products look appealing.Training new employees.Working with little to no supervision.Keeping store and work station clean at all times.Upkeep of daily store inventory. Shipping and receiving.Responsible for all cash and credit transactions.Trusted to make bank runs and deposits money into the store account.Occasionally responsible for seasonal hiring.Scheduling all employees for my store.

Completed final breakdown of function, by cleaning the rooms, and cleaning/returning equipment to its proper locationCompleted closing duties, including storing all reusable goods, locking doors, breaking down goods, etc. Set up, stock, and maintained work areasMonitored and maintained cleanliness, sanitation, and organization of assigned station and service areasTransported dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linensMaintained cleanliness of work areas throughout the day, practicing clean-as-you-go proceduresAssisted other departments when needed to ensure optimum service to guests

Greeted customers in a timely fashion while quickly determining their needsRecommended merchandise to customers based on their needs and preferencesResponded to customer questions an requests in a prompt and efficient mannerBuilt relationships with customers to increase likelihood of repeat businessShipped order and process refunds Responsible for all cash and credit transactionsManaged the websites and social media accounts