Product Manager | Business Analyst | POS/ERP/CRM Specialist | Software Tester 10 Years of IT career experience as IT Analyst/Technical Account Manager /Test Analyst /Product Manager 5 years of experience with the F&B domain in UAE, with many multi-store, restaurant chains I have Analysed tested and implemented a handful of POS/ inventory/CRM systems at the enterprise level, including Legacy on-premise solutions and modern cloud-based solutions. Worked on different integration projects for POS with external solutions like CRM, Inventory, online order aggregator, loyalty solutions, etc. where I have been involved in analyzing the requirement, brainstorming solutions to the requirements, and converting them into functional and technical details for the developer, testing and deploying the solution Expert in SQL, data analytics, and reporting with hand on experience with BI tools. Great knowledge and passion for Retail & Restuarant Tech solutions. 3 Years of experience as a Test Analyst in a reputed MNC, from where I have acquired my knowledge and experience in Test Design, Defect tracking, Exploratory Testing, Black Box Testing, White Box Testing, UI, Functional Testing, and UAT in Desktop and Mobile applications, Payment testing on desktop and mobile applications, tools like HP ALM, JIRA, HP PPM