Shamicka Wright Email & Phone Number

Marietta, Georgia, United States

Investigation of Auto, Liability, Property and Bodily Injury Losses.Negotiation and review of inbound subrogation demands. Assembly of sub demand packages to be sent to adverse carriers. Handling of Attorney represented claim files and bodily injury demands. Review, correction and writing of vehicle and property estimates of damages. Training and mentoring of new adjusters. Assistance in creating new processes and streamlining claims processes for consistent, uniform claim handling. Review and processing of total loss vehicles. Catastrophe claims management and handling of losses in excess of 100,000. Commercial claim loss handling including property and trucking losses.

• Investigate, negotiate, evaluate and settle moderate to complex bodily injury, 1st and 3rd party liability claims to effect fair and prompt disposal of cases and to contribute to a reduced loss ratio.• Pay and process claims within designated authority level; adjust reserves or provide reserve recommendations to ensure that reserve activities are consistent with corporate policies.• Enter claim payments, reserves and new claims on computer system, inputting concise yet sufficient file documentation.• Reviewed and issued payments for third party and insured medical treatment and bodily injury claims.• Reviewed and processed Legal Mail, including Attorney Representation Letters.• Interview customers, claimants and witnesses to determine liability.• Identified and opened pertinent exposures.• Set appropriate reserves for all exposures.• Partnered with appraisers/adjuster to manage vehicle repairs.• Referred files to appropriate departments including SIU and Outbound Subrogation.• Monitor vehicle repairs and rental arrangements for customers.• Obtain all pertinent documents needed for claims investigation, police reports, damage photos, scene investigation.• Completed investigation of coverages.• Drafted and sent denial letters along with state specific required letters and documentation.• Reviewed and issued payments based off sub demands received from adverse carriers.• Negotiated loss settlement payments with claimants and other insurance carriers.• Completed extensive investigation regarding losses and determined those needing further SIU review.• Reviewed and issued payments for property damage other than vehicles.• Maintained detailed and organized diaries.• Reviewed and documented claim handling for pro-rata losses.• Mentored and provided feedback to adjusters regarding claim file handling and documentation.• Assisted in implementing new processes and handling.

Mayfield Village

Investigation of liability of fault regarding auto losses. Scene investigation and payment of claim losses

Hudson, Ohio

Underwriter III-Reviewed customer risks in obtaining auto and home insurance Auto Total Loss Claims Adjuster-Reviewed and approved total losses for damage assessments and proper payment of losses.

Tempe, Arizona

Completed investigations, determined liability, issued payments, obtained police reports, managed repairs rental, handled medical and bodily injury claims

• Obtained and reviewed customer policies to determine the appropriate coverages relevant to be applied to property losses•Interpreted and reviewed documentation and invoices received from contractors, independent adjusters, experts specific to the damages of property•Completed estimates and appraisals with use of Xactimate estimating software•Completed thorough investigations of potential liability claim losses from third parties•Drafted and issued coverage denials as appropriate•Issued payments to vendors, insureds and insured representatives