Shamik L. Mitchell Email & Phone Number

Brooklyn, Ny, Us

• Identifying, planning, and implementing initiatives that enhance aspects of service delivery for multiple departments including Operations, IT, HR, Finance, and Client Services.• Managing transition from fully on-site to hoteling work-model for office of 500 staff members.• Working closely with the COO and Executive Director to manage facilities renovation projects.• Developing and implementing operational systems (processes, technology, staff development and training).• Working collaboratively with BDS’s Senior Leadership Team to create BDS COVID-19 workplace policies and procedures.• Creating and maintaining a culture of exceptional customer service for all Operations-based areas.• Supporting the COO to manage the facilities and operations budget.• Developing and implementing operational systems (processes, technology, staff development and training) across various practice areas and departments.• Anticipating problems and recognizing challenges and providing options for solutions.• Monitoring and reinforcing staff compliance with BDS workplace policies and procedures (including liaising with HR, General Counsel, Finance, and IT).• Identifying, planning, and implementing initiatives that enhance service delivery for over 500 staff members and all stakeholders.• Collaborating with senior leadership to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to fully achieve BDS’s mission and goals.• Managing all aspects of the quality of the BDS facilities including security, inventory management, procurement, maintenance, inspections, upgrades, or capital improvements.• Promoting and maintaining a positive office climate by ensuring that all interactions with staff and clients are prompt, efficient, and helpful.• Establishing professional and cooperative working relationships with all stakeholders: (clients, building security, landlords, and building vendors).

• Developed short and long-term strategic plans, including developing action plans to ensure stakeholder buy-in and effective implementation of organizational initiatives. • Implemented and created institutional policies, programs and procedures.• Evaluated school’s health benefits plan options and employer contribution amounts.• Worked with commercial liability insurance company to develop and determine appropriate insurance coverages for all aspects of school activities and facilities.• Directly trained and supervised all Operations Team Members (including Front Desk Staff, School Aides, Maintenance Staff, Operations Assistants, etc.) to develop and create a culture of excellence.• Managed school’s approx. $4M annual budget and ensured adherence to school’s fiscal policies and procedures resulting in budget surpluses eight years in a row. • Oversaw compliance with required, independently conducted annual financial and student records audit.• Ensured that the procurement of all materials, operational supplies and services necessary for efficient operation of the school are contracted in accordance with federal, and state regulations, as well as Board of Trustee policies and procedures.• Oversaw human resources processes for all staff members, including coordinating staff recruitment and separations, maintaining job applicant files, on-boarding of new staff members, conducting exit interviews for outgoing staff members, and preparing bi-weekly payrolls.• Worked with human resources consultants to develop school-wide HR policies and procedures.• Conducted negotiations with union in pre-formation stage in consultation with outside counsel.• Conducted all Tier-1 IT intervention as the sole on-site IT contact.• Reviewed, negotiated, and managed all contracts with external parties and vendors.• Worked with legal counsel in connection with any claims against the institution.• Investigated and resolved any staff-related conflicts with other stakeholders.

New York, Ny, Us

• Served as liaison, on behalf of the Labor Designee, to other entities, such as the CUNY’s General Counsel's Office and Office of Human Resource Management, the New York City District Attorney’s Office, and the New York State Office of the Attorney General for arbitrations, prosecutions, and external claims and proceedings (including claims before the Office of Civil Rights, Equal Employment Opportunity Commission, and the New York State Division of Human Rights).• Provided guidance to the College’s Office of Human Resources, Office of Diversity, Compliance, and Equity Initiatives, and other departments regarding compliance with the collective bargaining agreements of several unions, relevant state and federal employment laws, and University policies and procedures.• Conducted confidential fact-finding investigations involving employee grievances, misconduct, and allegations of misconduct.• Prepared and submitted time-sensitive reports and information to internal and external entities, such as the New York State Joint Commission on Public Ethics.• Provided guidance to academic and administrative departments on the discipline process and make recommendations on strategy to resolve employee problems and disputes.• Initiated projects designed to improve the operational efficacy of the services provided by the Office of Legal Counsel and developing solutions to various areas of concern in other departments or offices.• Provided guidance to the various administrative and academic departments on the employee discipline process and making recommendations on strategy to resolve employee problems and disputes.• Created and maintained Baruch Policy Index containing relevant policies and guidance memoranda in a searchable medium (www.baruch.cuny.edu/bpi) to help disseminate vital information to campus administrators, students, and other interested parties.• Worked with State and Local authorities where warranted.

• Assisted prosecuting attorneys with investigations and developing records for bar disciplinary matters.• Trained incoming law clerk staff.Coordinated research and other projects to be assigned to law clerks.• Analyzed evidence of misconduct and made written recommendations for official action.• Conducted forensic analyses of bank records for attorneys under investigation in connection with financial irregularities.• Prepared for and assisted at evidentiary hearings and oral arguments.• Conducted legal research in connection with various practice areas to brief supervising attorneys in connection with local standards of conduct or practice.• Drafted pleadings, subpoenas, memoranda, affidavits, dismissals, diversions, informal admonitions, and charging documents.

Education record

Doctor Of Law - Jd

Bachelor Of Arts - Ba, Philosophy