Creates any needed data in the form of letters, memorandums, proposals or reports.Helps plan, organizes, assigns and reviews work of office staff. Oversees office projects and operations. Handles associates complaints, grievances, questions and concerns. Manages staff schedules while administers discipline to employees as needed. Screens and routes incoming calls and messages when necessary. Monitors office usage of supplies and reorders as needed. Tracks department spending and budgets. Monitors administrative personnel and assigns duties as needed

Minimum of 2 years experience assisting customers effectively by solving customer disputes and creating brilliant solutions to accommodate service needs. Primed with discussing products offered and ensured to the customer satisfactions, while completing supporting work and data entry as required. Creates and maintain service reports. Handling inventory and working back office to service inventory disputes for American Express import and export. Managing screenshare while helping customers to navigate through Amex Shop Online, Walmart Online, Amazon, Saks Fifth, Nordstrom, Callaway Golf and other top selling companies in alliance with American Express Membership Rewards.

Assisted manager in daily store operations, and sold merchandize by assisting customers with information and decision making. While supervising sales transactions and performance cash duties. Flexibility of multitasking within other departments i.e stocking shelves, recording inventory, sorting, labeling and grading merchandise